Knox counter check at Samsung Service Centres

[arbaz.kagzi]

I own a Note5 dual sim N9208 (India). Since 2 weeks its battery is kind of losing charge capacity. When battery is completely depleted and then charger is connected, it shows phone is 13% charged ( sometimes 5% , 8%). I have followed all kind of battery calibration methods. So i want to get my battery replaced under Samsung's warranty and my knox counter is tripped.

So my question is do samsung executives really check knox counter? Or they simply skip it?
You can share your experience if you have been in this situation.

 

[siriom]

ifyou tripped knox you will have deep sleep issues.
Be sure to check around for a patch.

 

[prasad.adam]

No first hand experience but my hunch is that for battery charging issue they wouldn't. Just a hunch!

Sent from my SM-N9208 using Tapatalk

 

[thering1975]

Yes they will the samsung service centers do check. On my galaxy mega it went back for faulty usb. At first they argued it was due to rooting. Lol however pointer out samsungs poor usb failure rates on that and prev models and was told on this occasion they wont charge. Howevwr they did check

 

[Rx8Driver]

Just delete the kernel so it doesn't boot...

Sent from my SM-N920T using Tapatalk

---------- Post added at 11:16 PM ---------- Previous post was at 11:15 PM ----------

I would probably use odin to ensure the device won't enter download mode...then there's no checking...

Sent from my SM-N920T using Tapatalk

 

[arbaz.kagzi]

Just delete the kernel so it doesn't boot...

Sent from my SM-N920T using Tapatalk

---------- Post added at 11:16 PM ---------- Previous post was at 11:15 PM ----------

I would probably use odin to ensure the device won't enter download mode...then there's no checking...

Sent from my SM-N920T using Tapatalk

can you please elaborate??
Also odin flashing stock firmware would install stock kernel.

 

[arbaz.kagzi]

Just delete the kernel so it doesn't boot...

Sent from my SM-N920T using Tapatalk

---------- Post added at 11:16 PM ---------- Previous post was at 11:15 PM ----------

I would probably use odin to ensure the device won't enter download mode...then there's no checking...

Sent from my SM-N920T using Tapatalk

can you please elaborate??
Also odin flashing stock firmware would install stock kernel.

 

[arbaz.kagzi]

samsung is using a new tool fan_rir (something like that) to flash firmwares. my headphones werent working so they replaced them, but they connected my phone and flashed firmware. when i asked them about this step they replied phone has to be connected to this software for using warranty benefits. i think that software will detect knox status.

anybody having ideas??