Latest update breaks all custom analog watch faces?

[srle]

Is anyone else expirencing this?

All custom analog watch faces are displaying incorrect time on the update 1.6.22 from Dec 17

 

[MikleNT]

I have the same problem with custom digital watchfaces and date-widgets (the day's number is not displayed)

 

[srle]

Yes dates are gone too, but the time displayed has nothing to do with actual time...

The built in Sony clocks work

 

[srle]

To be precise, the hour handle is not moving

 

[reptile64]

when I tried to change the watchface and try a new one my SW2 powered off and now when I try to power it on I see the Sony logo then the upgrade firmware progress bar and an endless boot loop with the same result... I have tried everything but I can't use it now....

 

[julz]

Hi all I've sent my contact at Sony an email regarding these new issues introduced as part of the update. I've also provided a link to this thread for reference. Please bear with me while I try to resolve this issue with my custom JJW Watchfaces.

Cheers
Julian

Sent from my SM-N910G using XDA Premium 4 mobile app

 

[saobang3886]

I have no problem with watchface, but music widget seem not working, include Play and forward button

 

[CiMBo]

Latest firmware update broke any analog custom watchface, date is no more displayed and hour hand don't sign exact time.
I think Sony had to release a patch asap, SW2 is the better smartwatch for value on the market, it needs only a better software. Sony made a good job in the past but now lack in debugging and release a poor software update.

 

[reptile64]

when I tried to change the watchface and try a new one my SW2 powered off and now when I try to power it on I see the Sony logo then the upgrade firmware progress bar and an endless boot loop with the same result... I have tried everything but I can't use it now....

I used PC companion and updated my SW2 by selecting the previous model because there is no SW2 there and it worked! :highfive:

 

[nwg]

I've compiled ClockWidget from Sony's SDK samples, just in case. They're broken in absolutely the same way.

 

[JarlSX]

sent a tweet to Sony about it, not expecting any reply, they never bothered to do anything with the selectable screen timeout request either

https://twitter.com/JarlSX/status/545505775251390466

 

[julz]

You can always try emailing [email protected]. Google Play has a policy that developers must respond to support requests within 48 hours else they risk being suspended from Google Play store. I've emailed them as well as their developer support so hopefully we get a response soon.

Sent from my SM-N910G using XDA Premium 4 mobile app

 

[nwg]

... developers must respond to support requests within 48 hours ...

It would be a miracle if Sony did anything at all in 48 hours time. OK, lets wait and see what happens.

 

[lillo68]

I have open a tiket from sony in italy. Waiting for response.

 

[JarlSX]

i've sent a mail to the address @julz mentioned, better than doing nothing

 

[julz]

I've also tried messaging Sony via Facebook so hopefully I hear something back. I've also reached out to one of my more friendly contacts in Sony Australia to see if there's anything they can do internally to escalate the issue so fingers crossed!?

Sent from my SM-N910G using XDA Premium 4 mobile app

 

[albertkutw]

I've experienced the same problem.
1. Date no longer can be displayed.
2. Hour hand stops working.

That sucks!

 

[robertsoft]

Yes, the last update broke the custom clocks.

Is anyone else expirencing this?

All custom analog watch faces are displaying incorrect time on the update 1.6.22 from Dec 17

 

[martinko23]

Wow guys, you have so much issues with this update.
I updated the smart connect app and sw2 app, it updated my watch and I kept all my watch faces and everything works flawlessly!!

Sent from space, delivered by Android.

 

[lillo68]

Sony's response ...

Sony support help desk is the worst and useless.
After several emails, the response was: retry the update ....