Hello,
I am using my Lenovo A6000 Plus for past 2 years. Yesterday all of the sudden while i was browsing through internet my phone got rebooted & was stuck on reboot loop only. Steps i did -
1. Removed battery for 2 mins & then re-inserted it into the phone & tried to boot it up but no luck.
2. Changed my battery to 100% , then with the power adapter connected when i tried to start my phone it took a bit time & then it got started. For safety i connected my phone with PC & took all necessary backup's.
3. Kept my phone untouched for 10 hours & it didn't got rebooted. Tried to play some music\videos all working fine. But then as soon as i staretd my GPRS , it got rebooted again & stuck into reboot loop.
4. I cleared my cache. Did a complete Hard reset [ Factory Reset ]. But yet no luck.
5. After several tries, Only way i am able to get my phone started is do a full charge of Battery & then by keeping the adapter connected i am able to start my phone but issue is if i even try to do connect with internet or try to transfer file to PC again it's getting rebooted.
Please suggest me what else can i try.. Is this something softwere issue or hardware\battery issue. or may i need to try something else here ???:crying::crying::crying:
I am using my Lenovo A6000 Plus for past 2 years. Yesterday all of the sudden while i was browsing through internet my phone got rebooted & was stuck on reboot loop only. Steps i did -
1. Removed battery for 2 mins & then re-inserted it into the phone & tried to boot it up but no luck.
2. Changed my battery to 100% , then with the power adapter connected when i tried to start my phone it took a bit time & then it got started. For safety i connected my phone with PC & took all necessary backup's.
3. Kept my phone untouched for 10 hours & it didn't got rebooted. Tried to play some music\videos all working fine. But then as soon as i staretd my GPRS , it got rebooted again & stuck into reboot loop.
4. I cleared my cache. Did a complete Hard reset [ Factory Reset ]. But yet no luck.
5. After several tries, Only way i am able to get my phone started is do a full charge of Battery & then by keeping the adapter connected i am able to start my phone but issue is if i even try to do connect with internet or try to transfer file to PC again it's getting rebooted.
Please suggest me what else can i try.. Is this something softwere issue or hardware\battery issue. or may i need to try something else here ???:crying::crying::crying: