LG H815P FiX Can't find matched cust for NT-code mmc/mnc[], subset[]

touns_j

Senior Member
Apr 28, 2008
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Cape town
Note : Do it at your own risk , i am not responsible to any damage you do to your device!!!!

with that being said let's cut to the chase
long story short i got a G4 H815p from South Africa about 3 days ago , it was running on lollipop and i decided to update it to Marshmallow , after reading few thread here on XDA i decided to flash a H815 KDZ seeing people in said thread said it was fine to do so ( and there was/isn't any Marshmallow kdz from South Africa ). I used LGUP and updated to marshmallow and once the device booted and was greeted with the error message Error current version is not available for user can't find matched cust for NT code .
At this point i must admit i was a little bit annoyed and i tried to find a way to get rid of that error message and unfortunately it looked like rooting ( which is not possible on the H815p cos of the lock bootloader) the device and deleting/editing the cust.prop file or finding a kdz that matched my regions were the only way out of my predicament. At that point i remembered facing the same issue some times back when i was using a G2 so with the help of XDA and Google i came up with a fix e for my Device but this Should also work on other H815p​

Before you proceed you check out this thread . it has info about LG G3 NT CODE and seems the G3 Code are about the same as the G4 ones
THE NT CODE YOU ARE GOING TO APPLY MUST MATCH YOUR KDZ REGION !!!!
HTML:
http://forum.xda-developers.com/lg-g3/general/how-to-change-region-t2904951
  • step one
    Know which region your Marshmallow kdz that you flashed is from ( in my case it is the Europe H81520C_00_1218.kdz , got it from http://storagecow.eu/index.php?dir=Xda/LG+G4/H815/Marshmallow+6.0/
  • step two
    Enter LG G4 hidden menu using the correct code for your device . My device the code on marshmallow is *#546368#*815#*, i believe it is the same for all H815P got it from here http://forum.xda-developers.com/showpost.php?p=64142393&postcount=79
  • step 3
    Apply code
    enter hidden menu
    navigate to SVC menu
    Navigate to Version info
    Navigate to NT Code , Make a backup of your current code and save it on your sd card just in case ( a screen shot will suffice ) and apply the code from you region , close then reboot your device and voila
Pictures s attached to the post to illustrate what was my NT Code before the fix and what it is after now after the fix​
I tested the phone for 24 hours after applying the fix and everything work as it should , no network issues , calls, sms ,mms. wifi , bluetooth,Gps all work as they should

thanks to @YaDr , @JeremyChen
 

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touns_j

Senior Member
Apr 28, 2008
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Cape town
NTCODE WRITE ERROR - every time
which device and firmware have you tried this on? i did this on my South African G4 H815P with the 20C European KDZ and till now i haven't encountered any issue ( i even went from the 20c kdz to the 20d kdz using LGUP and didn't have to do the whole process again)

Hi, NT WRITE CODE to me too, every time (rooted LG G4 815P). Any help? Thanks!
rooted G4 H815P ??? you don't need this process if you're rooted.. go to root folder , delete cust folder, reboot devices.
 
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Spoookie

Member
Feb 8, 2016
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which device and firmware have you tried this on? i did this on my South African G4 H815P with the 20C European KDZ and till now i haven't encountered any issue ( i even went from the 20c kdz to the 20d kdz using LGUP and didn't have to do the whole process again)



rooted G4 H815P ??? you don't need this process if you're rooted.. go to root folder , delete cust folder, reboot devices.
I did it also..just delete the cust folder. But if you choose like Genisys Rom you dont have that problem..
 

mbartosik

Member
Apr 17, 2010
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Warsaw
Many thanks. This method works for me. I've changed nt code from Poland P4 network provider to open Europe. Flashed V20D Firmware and everything works flawlessly .

Wysłane z mojego LG-H815 przy użyciu Tapatalka
 

vffzbr

Member
May 11, 2016
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which device and firmware have you tried this on? i did this on my South African G4 H815P with the 20C European KDZ and till now i haven't encountered any issue ( i even went from the 20c kdz to the 20d kdz using LGUP and didn't have to do the whole process again)

rooted G4 H815P ??? you don't need this process if you're rooted.. go to root folder , delete cust folder, reboot devices.
Thank you very much! Yes, I have a LG G4 (815P) rooted device, and after delete the cust folder, everything looks great now. My best regards :good:
 

SN4K13

New member
Jun 12, 2016
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Johannesburg
Hi guys
Im quite new at this. But have flush a few phones in my time. 1st time to do a LG. I got a LG G4 H815tr. Want to change it to H815p. Reason is that most apps is in Turkey language. May i ask for afvise on this and how to change it. Many thanks guys
 

touns_j

Senior Member
Apr 28, 2008
838
335
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Cape town
Hi guys
Im quite new at this. But have flush a few phones in my time. 1st time to do a LG. I got a LG G4 H815tr. Want to change it to H815p. Reason is that most apps is in Turkey language. May i ask for afvise on this and how to change it. Many thanks guys
there's no way of "changing your H815tr into a H815p
' , what you can do it manually flash an unbranded H815
 
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touns_j

Senior Member
Apr 28, 2008
838
335
0
Cape town
Hi guys
Im quite new at this. But have flush a few phones in my time. 1st time to do a LG. I got a LG G4 H815tr. Want to change it to H815p. Reason is that most apps is in Turkey language. May i ask for afvise on this and how to change it. Many thanks guys
there's no way of "changing your H815tr into a H815p, what you can do it manually flash an unbranded H815 on your device using like the newly released 20h uk firmware here http://forum.xda-developers.com/g4/general/kdz-firmware-v20h-united-kingdom-2016-t3396480
 
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mmusadiqi

New member
Oct 1, 2017
1
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i have the same model Lg g4 H815p
h81510P_00 installed on it but when i upgrade it to MM
it shows the error even i can use my touch so i reset it and now i am stuck on the device setup after reset with the warning.
This is my current version installed on it H81520G_00
plese help me
 

shahper1

Senior Member
Oct 16, 2015
76
13
0
I changed following in hidden menu NT Code, changed as below NT Codes with respect to firmware region... Rebooted after confirmation "NT Code Write OK" message.
V29a Firmware NT Code:
"1","FFF,FFF,FFFFFFFF,FFFFFFFF,11"
V20h Firmware NT Code:
"1","FFF,FFF,FFFFFFFF,FFFFFFFF,51"
Checked in both above firmwares..Worked flawlessly on my h818p...No more annoying message on every boot.
Software Version in about/ settings also changed to region exp. 20h-DS2-XX to 20h-ESA-XX upon reboot.
Is DS2 appears when cust mismatch...?
 
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Resolute

Member
Feb 21, 2009
46
7
0
I changed following in hidden menu NT Code, changed as below NT Codes with respect to firmware region... Rebooted after confirmation "NT Code Write OK" message.
V29a Firmware NT Code:
"1","FFF,FFF,FFFFFFFF,FFFFFFFF,11"
V20h Firmware NT Code:
"1","FFF,FFF,FFFFFFFF,FFFFFFFF,51"
Checked in both above firmwares..Worked flawlessly on my h818p...No more annoying message on every boot.
Software Version in about/ settings also changed to region exp. 20h-DS2-XX to 20h-ESA-XX upon reboot.
Is DS2 appears when cust mismatch...?
How you could did it?

When I try to change NTCODE in Service Menu, I always get "NTCODE WRITE ERROR" message. Is your bootloader unlocked?