LG Thinq app won't load on a rooted device, HELP?

[bigjohnman]

I have a few smart devices in my house. I am a HUGE LG fan, as I have used LG phones for my last 4 phones. Currently using an LG V20.
I have an LG Washer / Dryer as well as a refrigerator. All three of these items have smart capabilities which are controlled through the LG Thinq app.
I can no longer use my LG Thinq app.
I need help figuring out how this app is testing my phone for Root access, so that I can block their ability to test.
This would help Magisk's hide capabilities for the future as well.
I made a video of this happening on my phone:
https://drive.google.com/open?id=1G7MoE4uzqlkEf7pIRo2yc1lMkWYhKXfe

Any help in figuring this out would REALLY help!!! Thanks
I don't really know where to begin. Is there something that I can do with ADB where I monitor the device's processes & do a pid dump to see how the LG Thinq app is acting?

 

[cnjax]

I have a few smart devices in my house. I am a HUGE LG fan, as I have used LG phones for my last 4 phones. Currently using an LG V20.
I have an LG Washer / Dryer as well as a refrigerator. All three of these items have smart capabilities which are controlled through the LG Thinq app.
I can no longer use my LG Thinq app.
I need help figuring out how this app is testing my phone for Root access, so that I can block their ability to test.
This would help Magisk's hide capabilities for the future as well.
I made a video of this happening on my phone:
https://drive.google.com/open?id=1G7MoE4uzqlkEf7pIRo2yc1lMkWYhKXfe

Any help in figuring this out would REALLY help!!! Thanks
I don't really know where to begin. Is there something that I can do with ADB where I monitor the device's processes & do a pid dump to see how the LG Thinq app is acting?

This is off topic for this forum and should be directed to the magisk support thread

Sent from my LG-H910 using XDA Labs

 

[kaluna00]

Use magisk hide for those apps that wont run with root.

 

[ozkaya]

I have a few smart devices in my house. I am a HUGE LG fan, as I have used LG phones for my last 4 phones. Currently using an LG V20.
I have an LG Washer / Dryer as well as a refrigerator. All three of these items have smart capabilities which are controlled through the LG Thinq app.
I can no longer use my LG Thinq app.
I need help figuring out how this app is testing my phone for Root access, so that I can block their ability to test.
This would help Magisk's hide capabilities for the future as well.
I made a video of this happening on my phone:
https://drive.google.com/open?id=1G7MoE4uzqlkEf7pIRo2yc1lMkWYhKXfe

Any help in figuring this out would REALLY help!!! Thanks
I don't really know where to begin. Is there something that I can do with ADB where I monitor the device's processes & do a pid dump to see how the LG Thinq app is acting?

You can't do it like that, ADB gives you only what the app wants to give you in this case. I looked into the app and it checks rooted status by a native library. It would be possible to patch the app and make it run but then all updates are to be patched too. So it is better to post in Magisk forum as cnjax said. Or just use an older version and don't update.

 

[bigjohnman]

Kaluna was right, the LG App was looking for Magisk. I rebranded it to be "Awesome Manager" instead of Magisk manager.
I got it working. Thanks.

 

[JudasD]

Kaluna was right, the LG App was looking for Magisk. I rebranded it to be "Awesome Manager" instead of Magisk manager.
I got it working. Thanks.

Thank you for this tip!
I can confirm that using the "hide magisk manager" feature does get ThinQ working again!

Thanks,
JD

 

[tulasisarge]

Not working with renamed magisk majager

Not working with magisk manager renamer tired now!

 

[nameischandu9]

Lg thinq app won't work on my rooted device

I am using poco f1 rooted device. I am hide the thinq app in migisk app but doesn't work it forcefully quite and your device is rooted pop up on screen . Some help I need

 

[kaluna00]

I backed up my apk (must be an older version) but still working) here is the link. GL.
https://drive.google.com/file/d/1wpR_WXuCQoxw5s-J1Vvk6xWUU2i_DV3v/view?usp=drivesdk

 

[kokopipiss]

Kaluna was right, the LG App was looking for Magisk. I rebranded it to be "Awesome Manager" instead of Magisk manager.
I got it working. Thanks.

This method is still working. I renamed mine "Magic Manager", rebooted and boom! it works like a charm

 

[bacon612]

Hmm. I renamed the magisk icon and rebooted but I still can't open the app. Tried to clear app storage too. Am I missing something?

Sent from my IN2025 using Tapatalk

 

[marinespl]

I've just hidden Magisk, cleared LG app data, run the app and it's working.

 

[arjun2312]

I've just hidden Magisk, cleared LG app data, run the app and it's working.

Not working for me in India

 

[kaluna00]

I posted a link on the first page to an older version APK. Go ahead and install and detach from the market. Or just don't update.

 

[kokopipiss]

Hmm. I renamed the magisk icon and rebooted but I still can't open the app. Tried to clear app storage too. Am I missing something?

Sent from my IN2025 using Tapatalk

You renamed the icon, like in launcher settings?
There's an option in Magisk Manager to perform this thing in Settings - General. Something like 'Hide Magisk Manager', I can't really tell what cause it changes after using it.

 

[Sp8ky]

You renamed the icon, like in launcher settings?
There's an option in Magisk Manager to perform this thing in Settings - General. Something like 'Hide Magisk Manager', I can't really tell what cause it changes after using it.

This is the only thing that worked(20 October). Rename from Magisk settings(not from launcher) . Clear app data off ThinQ. Reboot

 

[NightMean]

This is the only thing that worked(20 October). Rename from Magisk settings(not from launcher) . Clear app data off ThinQ. Reboot

Can confirm that this works! (12th of November). Magisk had to be repackaged and app data cleared in order for this to work. I also use EdXposed so I added ThinQ to a blacklist as well.

 

[HansWorst7]

Hello.

I first had the same issue without having a rooted device/no magisk installed. Just a custom rom on my device (LineageOS). The app claimed the phone is rooted.
So I installed Magisk Manager, patched my boot.img with Magisk, set MagiskHide on and hid the Magisk Manager app.
It still doesn't work. Cleared Cache, reinstalled the app, restarted the phone etc. Nothing worked.
Last hope was the older version of the app but even this one wouldn't open. Any help there?

 

[Simplified Helper]

Can confirm that this works! (12th of November). Magisk had to be repackaged and app data cleared in order for this to work. I also use EdXposed so I added ThinQ to a blacklist as well.

Confirmed. Added LG ThinQ to MagiskHide list and then in Magisk settings enabled "Hide Magisk Manager" (renamed to Magic Manager). App runs.

 

[skata738]

I would also like to confirm that changes:
1. Hide Magisk Manager option (from Magisk's settings)
2. Adding "LG ThinQ" application to MagiskHide
3. Clearing application data from "LG ThinQ"
4. Reboot my device
... worked just fine (at last) to my Xiaomi Mi9 running MIUI12