LG V10 Ok Google detection

SprManKalEl

Senior Member
Nov 4, 2015
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I have enabled all settings and trained and retrained the voice model. I cannot seem to get the OK Google detection from any screen. It works when I open the app or when I slide up from the bottom which is opening the app. I am using the Verizon Wireless version.

Any tips or is anyone else experiencing this issues too?
 

Kakuz

Member
Nov 2, 2015
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I had the same issue yesterday, but now it works for some reason. The only thing I did was to install the Google Now launcher, update the settings there, test it, and go back to the LG UI. There's no way for me to know if this made it work, I just know that now it does.
 

Swizzle82

Senior Member
Dec 20, 2013
1,700
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Texas
I read somewhere the other day that the most recent update to google search broke voice detection from any screen and lock screen. Waiting on a fix from Google..
 

SprManKalEl

Senior Member
Nov 4, 2015
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That would make sense. I was getting frustrated with this device. It doesn't have the smart screen that stays on when you're looking at it and the issue with the fingerprint not working with a case then Ok Google detection not working. I was about to take it back.

Sent from my VS990 using Tapatalk
 

amarryat

Senior Member
Apr 15, 2011
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Nice, I just checked and I have an update, so I'm hoping it'll be the same here.

Update: so far so good.
What is the version? Mine doesn't work. And when I retrain, it doesn't even hear me. However I can hit the microphone button and ask it a question without issue.

In Settings/Apps, the "Google App" I have is version 5.5.29.19.arm64
 

YrrchSebor

Senior Member
Aug 15, 2013
1,229
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Los Angeles
Gah, mine is actually still sporadic here, worse than before even. At the moment I can't train my voice or talk after hitting the microphone button.... The Google app just isnt hearing me at all anywhere. The LG voice command app seems to work so I don't think it's my microphone.

It seemed to be working last night but I rebooted my phone this morning and now nothing
 
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amarryat

Senior Member
Apr 15, 2011
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That's the most updated. Are you sure that you have Voice Detection turned on?

Sent from my VS990 using Tapatalk
Yup. And when I attempt to retrain it, it says "listening" even after I say "OK Google". It just doesn't hear me. But I can press the mic icon and say "what time it is it" or any question like that without any issue at all.
 

SprManKalEl

Senior Member
Nov 4, 2015
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Hmmmmm. I have found that the V10 does have some bugs. Not sure exactly why. For example, sometimes I see it disconnect from what is a very stable WiFi.

Sent from my VS990 using Tapatalk
 

amarryat

Senior Member
Apr 15, 2011
112
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Hmmmmm. I have found that the V10 does have some bugs. Not sure exactly why. For example, sometimes I see it disconnect from what is a very stable WiFi.

Sent from my VS990 using Tapatalk
I haven't seen that, but I have noticed that the signal strength meter for the wifi seems to show a weaker signal than it did with my M9. And that the cell reception also seems a bit weaker as well.
 

SprManKalEl

Senior Member
Nov 4, 2015
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It happens to me more at work than at home. Sometimes I have to switch to the Xfinity connection to watch Hulu. The WiFi at work isn't great. That's why we all hardwire our laptops.

Sent from my VS990 using Tapatalk
 

amarryat

Senior Member
Apr 15, 2011
112
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0
It happens to me more at work than at home. Sometimes I have to switch to the Xfinity connection to watch Hulu. The WiFi at work isn't great. That's why we all hardwire our laptops.

Sent from my VS990 using Tapatalk
My only similar scenario is watching Showtime at the gym. They have a Netgear router there. I have now watched all of the latest season of Homeland there (about 50 minutes per episode), and haven't had any disconnection issues.