Hey guys, I was running stock ZVC (with stock recovery and bootloader) until just a few minutes ago, when I finally gave in and told the phone to apply the OTA update that was pushed out last week (the "ZVE" one). It started doing its thing, but next time I looked back at the device it was in recovery mode, just sitting there at the menu prompt...
I've since tried rebooting and powering off about half a dozen times, but it just keeps looping back to recovery mode. I also tried wiping the cache and rebooting, with no luck... It still loops back to recovery mode. I don't know what went wrong, but I'm assuming it could be related to one of two things that I didn't think about until afterwards:
1) The phone was rooted via Kingoroot, and root was still active when I tried to apply the update.
2) Just a FEW programs were frozen via TitaniumBackup (as well as Android's own app management system, using the "disable" feature), but these weren't system- or kernel-critical apps. They were things like LG Health, Sprint Money, etc...
Can anyone suggest a fix? Right now it just keeps rebooting into stock recovery and I've never had to deal with an issue like this, so I'm not sure what to do. I was obviously running the stock ROM, so I'm not set up to flash stuff. Although if it can be done with the default recovery, I suppose I could obviously do that... Once again, everything was stock on the phone except for Kingoroot, which was still enabled during the update.
I'm in a pickle here, guys. It's not like I'm any different than everyone who "needs their phone for work," but yeah, I need my phone for work... If I have to wipe data/factory reset, there's probably no way to pull some data off of the phone via PC first, is there? I suppose it's not that big of a deal, but I have some data and some program data that I hadn't gotten around to backing up yet, because I didn't think I'd need to until before I attempted to flash a new ROM or custom recovery.
Any help would be HUGE. Thanks...
EDIT: I took it into the Sprint store today a couple hours after I posted this, and they said I'd have to send it in to LG for warranty service. I don't know if the Sprint tech person knew what she was doing or not (because she had to use Google to figure out how to put the phone into download mode, even though she owns the same model), but she said that she couldn't establish a connection between the PC and the phone...
Now I'm not sure if that's the case, or if she just didn't have the right drivers installed, or if she was even in the right mode (I think she was using some Sprint-made flashing tool, but she did get it into download mode). She also seemed bored and like she just didn't wanna deal with it, so I don't know...
Assuming I can flash back to an earlier build like ZVB (and assuming I can even find it online), is that done from download mode or from recovery? By the way, we also tried just doing a factory reset and that didn't work either; just keeps rebooting to recovery...
Thanks...
EDIT 2: Fixed by flashing to stock via these instructions. Had to select Board DL and use a different key sequence as described here.
I've since tried rebooting and powering off about half a dozen times, but it just keeps looping back to recovery mode. I also tried wiping the cache and rebooting, with no luck... It still loops back to recovery mode. I don't know what went wrong, but I'm assuming it could be related to one of two things that I didn't think about until afterwards:
1) The phone was rooted via Kingoroot, and root was still active when I tried to apply the update.
2) Just a FEW programs were frozen via TitaniumBackup (as well as Android's own app management system, using the "disable" feature), but these weren't system- or kernel-critical apps. They were things like LG Health, Sprint Money, etc...
Can anyone suggest a fix? Right now it just keeps rebooting into stock recovery and I've never had to deal with an issue like this, so I'm not sure what to do. I was obviously running the stock ROM, so I'm not set up to flash stuff. Although if it can be done with the default recovery, I suppose I could obviously do that... Once again, everything was stock on the phone except for Kingoroot, which was still enabled during the update.
I'm in a pickle here, guys. It's not like I'm any different than everyone who "needs their phone for work," but yeah, I need my phone for work... If I have to wipe data/factory reset, there's probably no way to pull some data off of the phone via PC first, is there? I suppose it's not that big of a deal, but I have some data and some program data that I hadn't gotten around to backing up yet, because I didn't think I'd need to until before I attempted to flash a new ROM or custom recovery.
Any help would be HUGE. Thanks...
EDIT: I took it into the Sprint store today a couple hours after I posted this, and they said I'd have to send it in to LG for warranty service. I don't know if the Sprint tech person knew what she was doing or not (because she had to use Google to figure out how to put the phone into download mode, even though she owns the same model), but she said that she couldn't establish a connection between the PC and the phone...
Now I'm not sure if that's the case, or if she just didn't have the right drivers installed, or if she was even in the right mode (I think she was using some Sprint-made flashing tool, but she did get it into download mode). She also seemed bored and like she just didn't wanna deal with it, so I don't know...
Assuming I can flash back to an earlier build like ZVB (and assuming I can even find it online), is that done from download mode or from recovery? By the way, we also tried just doing a factory reset and that didn't work either; just keeps rebooting to recovery...
Thanks...
EDIT 2: Fixed by flashing to stock via these instructions. Had to select Board DL and use a different key sequence as described here.
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