Lock Screen "None" Grayed out

malditos

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Mar 10, 2012
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So this is probably one of the stupider questions on this forum but my Axon 7 won't let me choose "None" for the lock screen unlock. When I go into the security settings I only have the option of "Pattern, Pin or Complex Password" but the Swipe and the None options are greyed out. They read they are disabled by the administration, encryption policy or credential storage.

My device admins are only two programs, none of which are the lockscreen. I never installed any credentials and the phone is not encrypted...

I know that whatever it is, it's starring at me right in my face but I can't figure out what it is. :confused:

Help.
 

DrakenFX

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Oct 11, 2010
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So this is probably one of the stupider questions on this forum but my Axon 7 won't let me choose "None" for the lock screen unlock. When I go into the security settings I only have the option of "Pattern, Pin or Complex Password" but the Swipe and the None options are greyed out. They read they are disabled by the administration, encryption policy or credential storage.

My device admins are only two programs, none of which are the lockscreen. I never installed any credentials and the phone is not encrypted...

I know that whatever it is, it's starring at me right in my face but I can't figure out what it is. :confused:

Help.
The Axon 7 as far as I know is Encrypted out of the box and when you setup any of the security lock screen, the only way to get it back to none is doing a factory reset and not enabling any of the security lock screen.
 
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malditos

Member
Mar 10, 2012
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The Axon 7 as far as I know is Encrypted out of the box and when you setup any of the security lock screen, the only way to get it back to none is doing a factory reset and not enabling any of the security lock screen.
Didn't realize the phone encrypted itself when a security measure was done. Good to know. Thanks.
 

peramikic

Senior Member
Nov 12, 2008
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Didn't realize the phone encrypted itself when a security measure was done. Good to know. Thanks.
The phone encrypts on start up, it just uses default password and in such case can decrypt itself always. Once you set a security meassure, this password gets encrupted again with your key. This way the original key is always used for decrypting so that FS is not in need of decrypting/renecrypting on pass/pin change.

As far as the admin lockout. If you have setup exchange email account for instance, it has enforced the security method on you and will not let you remove it while you have account setup. Also, those admin apps can enforce security model of their own as well, so i would look at those as well.
 
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