Lock Screen unlocking problem guys, screen is unresponsive for 3 seconds.

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razorego

New member
Jan 22, 2020
2
1
after each lock when i turn the screen on with double tap or power button screen is unresponsive for good 3 seconds. This started happening after the latest camera fix update. When if i use aod and use the fingerprint through the aod this doesnt happen. tried reboot and factory reset with fresh install (no backups) tried safe mode. Same thing happens.
S20 plus exynos.
 
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sjandroiddeveloper

Senior Member
Jan 16, 2015
912
324
Yeah has been driving me nuts. Same problem.

Seriously when it happens(which it does like 90% of the time i wake the screen) i feel like i'm using a cheap 100$ phone and not a 1000$+ flagship.

I'm surprised this isn't gaining more traction? Can't be the only few experiencing this!?

This. I'm afraid if it goes unnoticed by samsung we may have to face this issue for longer.

BTW any user here with Snapdragon that has this issue. Or is this exynos only ?
 

Chris_c81

Senior Member
Dec 31, 2012
1,191
558
Northampton
Seriously when it happens(which it does like 90% of the time i wake the screen) i feel like i'm using a cheap 100$ phone and not a 1000$+ flagship.



This. I'm afraid if it goes unnoticed by samsung we may have to face this issue for longer.

BTW any user here with Snapdragon that has this issue. Or is this exynos only ?

Is there any channel to communicate this bug to Samsung? Anyone know?
 

eaglerazor123

Inactive Recognized Developer
Oct 8, 2009
731
1,115
TS07
There is an app called samsung member where you can send error reports. I have already done it, its currently under review. I suggest everyone affected to do it.




Seems like a pertaining issue for Note 10 Users too. They found a trick and seems it works better now. Can you try this and let me know if it works better?



turn off the battery optimized for apps: com.samsung.android.biometric.



Go to Settings>Apps>Select "Special Access" from three dot menu>Optimise Battery Usage>select All from drop down menu>Search for "com.samsung.android.biometric"> Turn it off and Restart.
Report back if it works? I didn't check it yet because, I'm on root and didn't update it yet. (G985F/Exynos)


Original Thread


Credits to @wj_johnson
 

Virgo_Guy

Senior Member
Seems like a pertaining issue for Note 10 Users too. They found a trick and seems it works better now. Can you try this and let me know if it works better?
Report back if it works? I didn't check it yet because, I'm on root and didn't update it yet. (G985F/Exynos)
Original Thread
Credits to @wj_johnson
Did accordingly as above.

For a moment it felt like the issue is resolved!
But after checking several times I can confirm the issue still exists.
 

verynuclear

Senior Member
Aug 24, 2010
1,032
296
UAE
Seems like a pertaining issue for Note 10 Users too. They found a trick and seems it works better now. Can you try this and let me know if it works better?



Report back if it works? I didn't check it yet because, I'm on root and didn't update it yet. (G985F/Exynos)


Original Thread


Credits to @wj_johnson
Unlock is now super faster. Issue is completely gone. Thanks [emoji4]

Sent from my SM-G986B using Tapatalk
 

Virgo_Guy

Senior Member
Have you restarted the phone? It didn't work until I restart mine.
Ofcourse I did. In fact restarted one more time since it didn't resolve after the first restart, post disabling the optimization.
 

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sjandroiddeveloper

Senior Member
Jan 16, 2015
912
324
Seems like a pertaining issue for Note 10 Users too. They found a trick and seems it works better now. Can you try this and let me know if it works better?



Report back if it works? I didn't check it yet because, I'm on root and didn't update it yet. (G985F/Exynos)


Original Thread


Credits to @wj_johnson

I did this already and while it feels like fingerprint is faster, unfortunately this is a screen issue. You see if the screen is off and i put the finger in the correct spot it always scans my finger without any lag. The issue is occurs when -
a) I have unlocked the phone using above way, then the screen becomes unresponsive right after unlocking.
b) The screen is off and i either press the power button or double tap to wake, then the screen will be unresponsive and its during this time the fingerprint scanner doesn't scan (because the scanner doesn't know it needs to scan since the touch is unresponsive)

so TL;DR its not a FP scanner issue.
 

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  • 4
    Good news:
    The issue regarding the unresponsiveness of the FP scanner from the lockscreen is now FIXED with the latest "ATCT" build.
    After flashing FW build "G985FXXU1ATCT" I checked to reproduce the issue but couldn't... at all.
    3
    There is an app called samsung member where you can send error reports. I have already done it, its currently under review. I suggest everyone affected to do it.




    Seems like a pertaining issue for Note 10 Users too. They found a trick and seems it works better now. Can you try this and let me know if it works better?



    turn off the battery optimized for apps: com.samsung.android.biometric.



    Go to Settings>Apps>Select "Special Access" from three dot menu>Optimise Battery Usage>select All from drop down menu>Search for "com.samsung.android.biometric"> Turn it off and Restart.
    Report back if it works? I didn't check it yet because, I'm on root and didn't update it yet. (G985F/Exynos)


    Original Thread


    Credits to @wj_johnson
    1
    after each lock when i turn the screen on with double tap or power button screen is unresponsive for good 3 seconds. This started happening after the latest camera fix update. When if i use aod and use the fingerprint through the aod this doesnt happen. tried reboot and factory reset with fresh install (no backups) tried safe mode. Same thing happens.
    S20 plus exynos.
    1
    Yup happening to me too (s20+ exynos). For me the time of unresponsiveness is around 1-2 seconds. Happened after the latest update.
    1
    Yes, have been facing the same issue since "ATCH" update.
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