Lost Reception+Data Connection on Rogers Network

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JsLoW

Member
Aug 17, 2010
33
2
Toronto
Hey guys

I got XZ C6603 today from handtec. I activated brand new LTE simcard at rogers store and set up lte apn.

Soon as I did that data connection rapidly changing from h+ to 3g for a while then drop the data connection and phone reception as well.

Seems like lot of ppl here in Canada having trouble getting LTE connection but I am having hard time getting my phone reception and H+ connection.

I'm not sure either XZ is defect or this phone is simply wont work with Rogers.

Any solutions?? or should I just return the phone back to handtec?
 

ssj_jaypee

Senior Member
Dec 4, 2010
905
157
Republic of Toronto
LTE doesn't seem to work with the Z on Rogers.
Go into network settings and network mode and change it to only WCDMA(preferred)/GSM.
3G and HSPA+ work flawlessly so keep it on those instead.

Basically the phone keeps searching for an LTE network but can't connect so it'll keep switching between the network modes.

I'm hoping there's a solution to this soon, because the Z can actually find the Rogers LTE network but can't connect for some reason.
Probably a work around fix that can be done. :good:
 
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JsLoW

Member
Aug 17, 2010
33
2
Toronto
LTE doesn't seem to work with the Z on Rogers.
Go into network settings and network mode and change it to only WCDMA(preferred)/GSM.
3G and HSPA+ work flawlessly so keep it on those instead.

Basically the phone keeps searching for an LTE network but can't connect so it'll keep switching between the network modes.

I'm hoping there's a solution to this soon, because the Z can actually find the Rogers LTE network but can't connect for some reason.
Probably a work around fix that can be done. :good:


Now I have solid reception + HSPA+ Thanks! :good:

Hope we can use LTE soon though
 

Entropy512

Senior Recognized Developer
Aug 31, 2007
14,088
25,086
Owego, NY
LTE doesn't seem to work with the Z on Rogers.
Go into network settings and network mode and change it to only WCDMA(preferred)/GSM.
3G and HSPA+ work flawlessly so keep it on those instead.

Basically the phone keeps searching for an LTE network but can't connect so it'll keep switching between the network modes.

I'm hoping there's a solution to this soon, because the Z can actually find the Rogers LTE network but can't connect for some reason.
Probably a work around fix that can be done. :good:

HSPA+ will probably be unpredictable on a regional basis - many North American carriers use UMTS1900 and the 6603 does not support that band for HSPA+ operation.

6603 will not operate on LTE in any band in North America I'm aware of.
 

EG8196

Senior Member
May 15, 2012
104
15
HSPA+ will probably be unpredictable on a regional basis - many North American carriers use UMTS1900 and the 6603 does not support that band for HSPA+ operation.

6603 will not operate on LTE in any band in North America I'm aware of.

You are wrong,
Rogers does support LTE 2600
 

noxlord

Senior Member
Apr 4, 2011
220
31
Xperia XZ2
I would not use a phone on Rogers that can't get 1900Mhz but ... You should be able to use 2600 LTE. Have you entered the LTE APN ?
 

arlaken

Member
Nov 3, 2010
22
6
You are wrong,
Rogers does support LTE 2600

My LTE worked for an hour the other. I've read the 2600 band is a higher speed band, but it has weaker penetration and more sensitive.
Im beginning to think that you need both 2100 and 2600 bands for LTE to properly work in Canada since Rogers have both deployed simultaneously. Maybe Rogers need to improve their 2600 deployement in order for the XZ to work.
 

BluechipJ

Senior Member
Jun 27, 2009
476
300
Toronto
My LTE worked for an hour the other. I've read the 2600 band is a higher speed band, but it has weaker penetration and more sensitive.
Im beginning to think that you need both 2100 and 2600 bands for LTE to properly work in Canada since Rogers have both deployed simultaneously. Maybe Rogers need to improve their 2600 deployement in order for the XZ to work.
You need band 4 and band 10. Each frequency is used for different reasons (upstream/downstream). Just having 2,600 Mhz won't do anything. It's already been confirmed by multiple users that LTE doesn't work in North America (AT&T, Rogers, etc.)

That's why the C6603 wasn't released in North America.
The leaked C6606 model should support it, as well as the ZL. (http://playstation.com/psm/certified.html)

LTE on Rogers explained: http://forum.xda-developers.com/showthread.php?p=38864511#post38864511
 
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ccloudc

Member
Sep 17, 2009
6
1
Toronto
Then how does the optimus g on rogers use lte 2600? The optimus g 2600 on rogers only have lte band 700/2600 according to rogers website. This is the first carrier phone to use the 2600 network I believe
 

BluechipJ

Senior Member
Jun 27, 2009
476
300
Toronto
Then how does the optimus g on rogers use lte 2600? The optimus g 2600 on rogers only have lte band 700/2600 according to rogers website. This is the first carrier phone to use the 2600 network I believe
Because it uses 2,600 Mhz (band 7) for the downlink and 1,700 Mhz (band 4) for the uplink (even though it doesn't list it in the specs).
(Going into the Service Menu on the Optimus G shows off its full band support.)

Without the appropriate uplink AND downlink support, LTE will not work.

Rogers has LTE deployed on bands 4, 7, and 10.
The C6603 supports bands 1, 3, 5, 7, 8, and 20.
 

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lhurtado

Senior Member
Apr 26, 2010
624
136
Santiago - Chile
Because it uses 2,600 Mhz (band 7) for the downlink and 1,700 Mhz (band 4) for the uplink (even though it doesn't list it in the specs).
(Going into the Service Menu on the Optimus G shows off its full band support.)

Without the appropriate uplink AND downlink support, LTE will not work.

Rogers has LTE deployed on bands 4, 7, and 10.
The C6603 supports bands 1, 3, 5, 7, 8, and 20.

Hi, can you tell me how to get the lte band menu?
Regards
 

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    LTE doesn't seem to work with the Z on Rogers.
    Go into network settings and network mode and change it to only WCDMA(preferred)/GSM.
    3G and HSPA+ work flawlessly so keep it on those instead.

    Basically the phone keeps searching for an LTE network but can't connect so it'll keep switching between the network modes.

    I'm hoping there's a solution to this soon, because the Z can actually find the Rogers LTE network but can't connect for some reason.
    Probably a work around fix that can be done. :good: