Major Issue sending e-mails with attachments

open1your1eyes0

Senior Member
Dec 13, 2010
2,650
3,670
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New York City
I am having the oddest issue that appears to only be affecting my work e-mail account set us as "Corporate Sync" using our Exchange server. For whatever reason, I cannot send or even forward e-mails that have attachments in them. Whenever I send it, it goes straight to the outbox and no matter how much I refresh it doesn't go through and just stays stuck in my outbox and keeps telling me it failed to send it.

I already removed and added the account several times and played around with different options. I even went as far as getting the "Enhanced Email" app and it does the same thing. No other account (like my Yahoo mail accounts or Gmail) are affected by this and it was working perfectly fine prior to switching from my ThunderBolt on September 8th.

Any help would greatly be appreciated, I need this resolved ASAP as this is affecting my work and neither Verizon nor Motorola know how to fix this.
 
Last edited:

jnelson2000

Senior Member
Mar 11, 2006
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9
0
If your download attachments over wifi is not selected then it is a setting on your company Exchange server. Tell them to set the Active Sync Policy to ignore client certificates under Active Sync Policy > Authentication.
 

jnelson2000

Senior Member
Mar 11, 2006
67
9
0
Quite frankly, messaging is all fu8k3d up on the bionic right now. I wouldn't put it past that it is just ****y code.

---------- Post added at 05:30 AM ---------- Previous post was at 05:27 AM ----------

Does it work while connected to wifi?

---------- Post added at 05:34 AM ---------- Previous post was at 05:30 AM ----------

In Exchange Management Console, go to Server Configuration > Client Access > Exchange ActiveSync tab.

Double click Microsoft-Server-ActiveSync Properties. Go to Authentication tab, and make sure Basic authentication is checked (mine already was) and check "Ignore client certificates" (default is set to Accept).
 

open1your1eyes0

Senior Member
Dec 13, 2010
2,650
3,670
203
New York City
Quite frankly, messaging is all fu8k3d up on the bionic right now. I wouldn't put it past that it is just ****y code.

---------- Post added at 05:30 AM ---------- Previous post was at 05:27 AM ----------

Does it work while connected to wifi?

---------- Post added at 05:34 AM ---------- Previous post was at 05:30 AM ----------

In Exchange Management Console, go to Server Configuration > Client Access > Exchange ActiveSync tab.

Double click Microsoft-Server-ActiveSync Properties. Go to Authentication tab, and make sure Basic authentication is checked (mine already was) and check "Ignore client certificates" (default is set to Accept).
Wifi doesn't fix it but I just checked one app called Touchdown for Android 2.x and it works fine. Apparently it's a pure full supported Exchange app. I really don't like it however and would like to avoid using it. If anyone with similar issues can figure it out (even if you're on another device) it would be great.

I have read a few things about the certificate but wouldn't that affect all communication to the Exchange server and not just e-mails with attachments? If not, then why is Touchdown working fine?
 
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