Manufac Dates of Pixel 2 XL Replacements from Google.

crucialcolin

Senior Member
Jun 14, 2012
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A little background first:
I just had to replace my Pixel 2 XL with the Google Store under warranty for an issue with the USB port recently failing(seems to be a common fault). A phone that was otherwise perfect unfortunately.

I can honestly say that I'm a little disappointed in my replacement, maybe even a little cheated by Google as my original device was manufactured on November 02, 2017 while the replacement they sent is an older one manufactured on September 30, 2017. More importantly, I found the replacement device's display to be not as good. While the amount of visible blue shift when tilting off axis may be similar, my original had a much warmer overall tone to it. The new one is on the cool side resulting in poor color accuracy. For an example magentas look purple, whites look blue on it in a side by side comparison.

Anyways I was wondering what manufacturing dates others with recent RMA replacements from Google are seeing?
You can check your manufacture date using a IMEI checker tool such as http://www.imeipro.info/check_lg.html or https://sndeep.info/en
 

tweaked

Senior Member
Sep 12, 2008
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Your Moms house
Bought mine in march from Best buy for 300.
It got screen burn. they sent a replacement;

Product model: G011C
Manufacture date: July 03, 2019
Shipped from factory: July 04, 2019

I sent a verizon that was OEM locked..

This one is verizon also, but unlockable. :D
 

lil_ith

Senior Member
Oct 30, 2017
206
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Bought mine in march from Best buy for 300.
It got screen burn. they sent a replacement;

Product model: G011C
Manufacture date: July 03, 2019
Shipped from factory: July 04, 2019

I sent a verizon that was OEM locked..

This one is verizon also, but unlockable. :D

How'd you get such a late manufacturing date? Jesus...yeah mine have all been September or November, it sucks big time. I've done four rmas and about to do my 5th. I am going to make sure it is completely without issues and then I'll leave (it's a walk in store)
 

MrBrady

Senior Member
Oct 26, 2010
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Silicon Valley
I recently went through 3 RMA replacements on my Pixel 2 XL. My original Pixel 2 XL was from October 2017, which is around when I bought it.

Replacement 1: Built 2019 March - had 2 hairline cracks in the screen so I got them to replace it. Otherwise a gorgeous device.
Replacement 2: Built 2017 November - had a bad color shift & greenish tint to the screen so I got them to replace it.
Replacement 3: Built 2019 February - not quite as nice of a screen as the 2019 March built device, but overall a pretty good replacement and better screen that the original I had.

Fingers crossed I don't have to go through that process again. Took about 1 month with all the back-and-forth shipments.
 

lil_ith

Senior Member
Oct 30, 2017
206
48
0
I recently went through 3 RMA replacements on my Pixel 2 XL. My original Pixel 2 XL was from October 2017, which is around when I bought it.

Replacement 1: Built 2019 March - had 2 hairline cracks in the screen so I got them to replace it. Otherwise a gorgeous device.
Replacement 2: Built 2017 November - had a bad color shift & greenish tint to the screen so I got them to replace it.
Replacement 3: Built 2019 February - not quite as nice of a screen as the 2019 March built device, but overall a pretty good replacement and better screen that the original I had.

Fingers crossed I don't have to go through that process again. Took about 1 month with all the back-and-forth shipments.
All my RMA's have been September or October, and I've done about 5 of them. The issues I've had Google says they are a manfacturing issue (not sure if that's the standard response they like to say) but if that's the case...why are they allowed to RMA devices with well known issues battery/screen/speakers from that time frame?
 
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tweaked

Senior Member
Sep 12, 2008
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700
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Your Moms house
How'd you get such a late manufacturing date? Jesus...yeah mine have all been September or November, it sucks big time. I've done four rmas and about to do my 5th. I am going to make sure it is completely without issues and then I'll leave (it's a walk in store)
I don't no. I sent it in when told. The day they received it, I received a shipping label from a different state. Got the phone two days later. I wasn't all that happy cause they gave me the IMEI in the email. It said:
Your Verizon phone replacement Imei #### is on its way.

So I was thinking locked bootloader. But its manufacture date is newer then what i sent and its unlocked. Googles is the besteseses.
 

lil_ith

Senior Member
Oct 30, 2017
206
48
0
I don't no. I sent it in when told. The day they received it, I received a shipping label from a different state. Got the phone two days later. I wasn't all that happy cause they gave me the IMEI in the email. It said:
Your Verizon phone replacement Imei #### is on its way.

So I was thinking locked bootloader. But its manufacture date is newer then what i sent and its unlocked. Googles is the besteseses.

Luuuuuuucky mate :)
 

Qw12

Member
Jan 30, 2011
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My initial device was manufactured at the end of October.
Bought it around 2017 December and just recently got it replaced because the power button became faulty.

My replacement:

Product model: G011C
Manufacture date: January 11, 2018
Shipped from factory: January 12, 2018

Muuuuuuch better screen, a lot clearer speakers (no rattle or distortion anymore). Dunno why I kept my first device for so long even, the sound that came out of it was upright horrible compared to my current one.

However, the replacement device has dead pixels in the bottom corner of the screen. Waiting for Google specialist to contact me now about the replacement for my replacement.
 

crucialcolin

Senior Member
Jun 14, 2012
92
3
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Man I haven't even had a chance to speak with Google about my replacement. Work has been crazy lately. Besides the display issue, I discovered a very minor cosmetic defect with the top speaker grill. Part of is slightly creased from when they obviously glued it in. Even still I'm somewhat afraid to do another RMA for fear I'll get back something worse lol

* edit new replacement device on the way. Will report back manufacture date shortly.
 
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crucialcolin

Senior Member
Jun 14, 2012
92
3
0
Well interesting development after I kind of had to fight with Google Support a bit to get another replacement device the other day, the data functionality including headphone adapter part broke on my current replacement tonight :laugh:

After early returns + 2 RMAs now it looks like I'll be on my 4th Pixel 2 XL device.
 
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