Market Issue

[squick]

Is anyone else having problems with apps not downloading right after purchasing them? I've noticed this happening ever since the latest market update. This morning I bought an app at 9:30am and got the confirmation email right away. The app didn't actually download until 12pm, two and a half hours later. What sucks is that I don't care for the app and I didn't notice when it finally downloaded so now it's too late to get a refund. I wrote the dev that made the app in hopes that they will refund me.

I just got off the phone with a specialist with the app market and he's telling me that it's because the phone is rooted. He claims that it's probably a compatibility issue with the custom rom and the updated market. I don't believe it. I have never had an issue with a custom rom and the market.

Is this happening to anyone else? I'm using Xron and things were fine before the update to the market.

 

[chefdave12118]

I don't believe its a root or custom rom problem. Last night I bought geeky avatar and it hung on the downloading screen for hours. When I woke up this morning it was installed. I bought it on my unrooted Samsung galaxy tab. I also just tried buying screen cast on my rooted 3d and same thing.

Edit.. I thought maybe my credit card was maxxed but that wasn't it. Also I did get a confirmation email (just checked)


Sent from my unrooted Galaxy Tab.

 

[joeykrim]

Is anyone else having problems with apps not downloading right after purchasing them? I've noticed this happening ever since the latest market update. This morning I bought an app at 9:30am and got the confirmation email right away. The app didn't actually download until 12pm, two and a half hours later. What sucks is that I don't care for the app and I didn't notice when it finally downloaded so now it's too late to get a refund. I wrote the dev that made the app in hopes that they will refund me.

I just got off the phone with a specialist with the app market and he's telling me that it's because the phone is rooted. He claims that it's probably a compatibility issue with the custom rom and the updated market. I don't believe it. I have never had an issue with a custom rom and the market.

Is this happening to anyone else? I'm using Xron and things were fine before the update to the market.

I'm fairly confident the market issues are not related to the rooted ROM unless the ROM had a significant mistake/error. The ROM dev's thread should show complaints of the issue, if there is one.

I've had problems with the Market the last few days, as a developer, for in app donations not coming through. They've errored out as "Took too long to deliver". Which is nonsense since its all electronic. Also, very frustrating as people are offering to send me a donation for my app, Root Check, but due to Google's market issues they are being denied. This "took too long to deliver" issue was reported by quite a few developers and it was traced back to the most recent version of the Market. If people downgraded to the previous market version, the issue disappeared.

Perhaps if you downgrade to a previous market version, the issue might be resolved.

Also, was the market specialist over the phone able to grant your refund? It would seem their product errored in not allowing you access to your purchase for 3 hrs while their refund period was only 15 minutes?

I definitely relate to frustrations with the Market. Hope the suggestion helps and hopefully more people will post up with their experience!

 

[chefdave12118]

I'm fairly confident the market issues are not related to the rooted ROM unless the ROM had a significant mistake/error. The ROM dev's thread should show complaints of the issue, if there is one.

I've had problems with the Market the last few days, as a developer, for in app donations not coming through. They've errored out as "Took too long to deliver". Which is nonsense since its all electronic. Also, very frustrating as people are offering to send me a donation for my app, Root Check, but due to Google's market issues they are being denied. This "took too long to deliver" issue was reported by quite a few developers and it was traced back to the most recent version of the Market. If people downgraded to the previous market version, the issue disappeared.

Perhaps if you download to a previous market version, the issue might be resolved.

Also, was the market specialist over the phone able to grant your refund? It would seem their product errored in not allowing you access to your purchase for 3 hrs while their refund period was only 15 minutes?

I definitely relate to frustrations with the Market. Hope the suggestion helps and hopefully more people will post up with their experience!

Uninstalling market update also if you don't care for the new market right?

Sent from my unrooted Galaxy Tab.

 

[joeykrim]

Uninstalling market update also if you don't care for the new market right?

Sent from my unrooted Galaxy Tab.

Sorry, I had a typo and good catch. I should have provided more details.

If your device came with the previous version of the Market and then you found the Market updated itself, you can remove the update by Uninstalling it through the Settings -> Applications -> Manage applications.

If your device came with the latest version of the Market, you'll probably have to sideload/manually load the previous version of the Market.

Unfortunately, in my opinion, there are terrible solutions! Wish there was a better method .. I'm sure if anybody knows of one they'll help out and post up. Hope that helps!

 

[squick]

Does anyone have the previous version file. I just checked and I can't uninstall the update. I just flashed Xron 4.2 last night and I'm guessing that he added the updated market. It doesn't give me the option to uninstall the update.

---------- Post added at 05:37 PM ---------- Previous post was at 05:33 PM ----------

I'm fairly confident the market issues are not related to the rooted ROM unless the ROM had a significant mistake/error. The ROM dev's thread should show complaints of the issue, if there is one.

I've had problems with the Market the last few days, as a developer, for in app donations not coming through. They've errored out as "Took too long to deliver". Which is nonsense since its all electronic. Also, very frustrating as people are offering to send me a donation for my app, Root Check, but due to Google's market issues they are being denied. This "took too long to deliver" issue was reported by quite a few developers and it was traced back to the most recent version of the Market. If people downgraded to the previous market version, the issue disappeared.

Perhaps if you downgrade to a previous market version, the issue might be resolved.

Also, was the market specialist over the phone able to grant your refund? It would seem their product errored in not allowing you access to your purchase for 3 hrs while their refund period was only 15 minutes?

I definitely relate to frustrations with the Market. Hope the suggestion helps and hopefully more people will post up with their experience!

About the refund, I had already emailed the developer so the rep said if I didn't hear back after a day or two then to reply to the repos email he sent me and he would get it resolved.

---------- Post added at 06:33 PM ---------- Previous post was at 05:37 PM ----------

---------- Post added at 06:36 PM ---------- Previous post was at 06:33 PM ----------

The developer of the app I bought just refunded me for the app since I didn't like it. he also sent me this email -

Stephen,

Thank you for your e-mail. We have successfully issued you a refund for your purchase of Font SMS Bundle 2. Google Checkout has been down recently at various times the past couple of days, one down time exceeding 18 hours. This may provide reasoning for your downloads not going through as quick as they should. We thank you for your interest in Font SMS Bundle 2..

Maybe it's just an issue with google checkout and not the actual market. It makes more a little more sense to me. What does everyone think?

 

[joeykrim]

Does anyone have the previous version file. I just checked and I can't The developer of the app I bought just refunded me for the app since I didn't like it. he also sent me this email -

Stephen,

Thank you for your e-mail. We have successfully issued you a refund for your purchase of Font SMS Bundle 2. Google Checkout has been down recently at various times the past couple of days, one down time exceeding 18 hours. This may provide reasoning for your downloads not going through as quick as they should. We thank you for your interest in Font SMS Bundle 2..

Maybe it's just an issue with google checkout and not the actual market. It makes more a little more sense to me. What does everyone think?

I agree, the developer's explanation does make more sense. His explanation also does coincide with the times I've seen issues the last few days. Perhaps the outages were confinded specific areas as I haven't experienced any.

I am frequently on both the google checkout site and the google android developer site managing my applications and neither one of these have been down for me in the last week between 6am - 10pm EST roughly.
Not sure what "outage" he is referring to as I haven't seen this occur from both over my sprint phone accessing the sites and over my home internet.

Either way, hope the issue is cleared up. It is unfortunate Google isn't more public about their issues and fixes instead we're left to speculate.

Appreciate the update and hope he's correct with the assumption we won't have any major outages in the future!

 

[squick]

I agree, the developer's explanation does make more sense. His explanation also does coincide with the times I've seen issues the last few days. Perhaps the outages were confinded specific areas as I haven't experienced any.

I am frequently on both the google checkout site and the google android developer site managing my applications and neither one of these have been down for me in the last week between 6am - 10pm EST roughly.
Not sure what "outage" he is referring to as I haven't seen this occur from both over my sprint phone accessing the sites and over my home internet.

Either way, hope the issue is cleared up. It is unfortunate Google isn't more public about their issues and fixes instead we're left to speculate.

Appreciate the update and hope he's correct with the assumption we won't have any major outages in the future!

Yea, I don't know that it's fixed yet but I haven't actually tried buying an app since last night. I just hope he's right about the idea that it's Google Checkout that is to blame. In fact, each time I bought an app and had the problem, a popup came up that said something about I would receive an email when the issue is resolved.

I just noticed another problem. I went to search for a Go Launcher Theme and it says there is 3158 results. But, when I start to scroll down, it only shows me about 30 or so and that's it. WTF is going on? They have really screwed things up now.

Does anyone have the previous version of the market? PLEASE. This is ridiculous. Now I'm beggining to wonder if it's google checkout after all.

If no one has the file, do you know where I can find it?