Marshmallow update

[Avinash804029]

Dear All,
I have recently purchased s6 edge plus verizon phone . I tried to update my phone from lollipop to marshmallow but i am not able to update it. I am using T mobile connection in this cell phone.

I tried to use smart switch to push the update from lappy to phone. It didn't work out.
Also tried to update from phone directly, it didn't work out.

Could you please sent me any link or steps to proceed further.

 

[nitesh171085]

Did u get through this.

Dear All,
I have recently purchased s6 edge plus verizon phone . I tried to update my phone from lollipop to marshmallow but i am not able to update it. I am using T mobile connection in this cell phone.

I tried to use smart switch to push the update from lappy to phone. It didn't work out.
Also tried to update from phone directly, it didn't work out.

Could you please sent me any link or steps to proceed further.

 

[gallant_suri]

Dear All,
I have recently purchased s6 edge plus verizon phone . I tried to update my phone from lollipop to marshmallow but i am not able to update it. I am using T mobile connection in this cell phone.

I tried to use smart switch to push the update from lappy to phone. It didn't work out.
Also tried to update from phone directly, it didn't work out.

Could you please sent me any link or steps to proceed further.

Please follow the instruction here to update your verizon device.
http://www.verizonwireless.com/support/samsung-galaxy-s6-edge-plus-update/
To install upgrade assistant on your pc, just plugin the device with USB, popsup with install software, do it and open application. Re-connect the device to check the updates and install. I've followed same instructions with no data loss.

 

[protectivedad]

Worked great for me. The only problem I had was the phone kept popping out of software installation mode into mtp mode. I eventually realized that to get it to stay I needed to keep the phone locked while plugged into the USB drive.