Mate 30 pro china variant volte Issue in India

ShobhitSingh

Senior Member
Dec 19, 2019
51
15
0
Hello ,
i recently brought mate 30 pro from china , the device is pretty cool but i am facing only one issue in India
i can not see option to enable VOLTE because of which i can't make or receive calls/sms on the device.

if anyone could help me with this that would be great , i would prefer a not root method(as i have 2 year warranty and in some time i head back to china ) but root method will also work .

i have tried es explorer and all 4g only apps nothing seems to work as it is Android 10 and major thing being the build.props has only 600 right so i can't even copy :- says permission denied .

Thanks
 

saifmohsinxda

Member
Mar 9, 2014
18
0
0
Mate 30 Pro VOLTE Issue India

Well I am also facing the same issue. The problem is that Huawei India is responsible to take all the network parameters from the telcos in India and then they need to float on OTA patch to enable VOLTE services in Mate 30 Pro for all Indian mobile networks. Reason for Volte not being available is that Mate 30 Pro is not officially launched so Huawei India hasn't tested and worked on Volte for this device. I tried to reach Huawei India testing team to support on this and try to give a fix ASAP but cant get a proper point of contact. If you can reach and push them on this then may be we can get a resolution.
 

ShobhitSingh

Senior Member
Dec 19, 2019
51
15
0
Exactly

Well I am also facing the same issue. The problem is that Huawei India is responsible to take all the network parameters from the telcos in India and then they need to float on OTA patch to enable VOLTE services in Mate 30 Pro for all Indian mobile networks. Reason for Volte not being available is that Mate 30 Pro is not officially launched so Huawei India hasn't tested and worked on Volte for this device. I tried to reach Huawei India testing team to support on this and try to give a fix ASAP but cant get a proper point of contact. If you can reach and push them on this then may be we can get a resolution.
I also contacted them as a matter of fact I even contacted Huawei China and they said once device is launched you will get the patch.
 

guyluvsgals

Senior Member
Mar 3, 2012
465
56
58
Well I am also facing the same issue. The problem is that Huawei India is responsible to take all the network parameters from the telcos in India and then they need to float on OTA patch to enable VOLTE services in Mate 30 Pro for all Indian mobile networks. Reason for Volte not being available is that Mate 30 Pro is not officially launched so Huawei India hasn't tested and worked on Volte for this device. I tried to reach Huawei India testing team to support on this and try to give a fix ASAP but cant get a proper point of contact. If you can reach and push them on this then may be we can get a resolution.
I doubt it will be launched in India
 

Sathelp

Senior Member
Nov 27, 2007
409
77
58
Brean, Somerset
I have the same problem in the UK. I had both VoLTE and VoWIFI on both my Sims on my mate 20 pro international version. On this Chinese version mate 30 pro, neither works in the UK. I hear that the international version again has both these features working fine.
Would be good for a quick fix as my phone reception can be a little troublesome where I live, so used voice over Wi-fi a lot.
 

saifmohsinxda

Member
Mar 9, 2014
18
0
0
the day before yesterday they contacted me and asked more details about the issue and and assured that you will be getting fix very soon.
Good to hear this, I am also following very thoroughly on this with china team and they replied in email that someone will get in touch soon to provide solution on this issue. Hope we get a software update soon to enable VOLTE. Please everyone keep posting here for any progress or update.
 
Last edited:

saifmohsinxda

Member
Mar 9, 2014
18
0
0
I have the same problem in the UK. I had both VoLTE and VoWIFI on both my Sims on my mate 20 pro international version. On this Chinese version mate 30 pro, neither works in the UK. I hear that the international version again has both these features working fine.
Would be good for a quick fix as my phone reception can be a little troublesome where I live, so used voice over Wi-fi a lot.
Hi dears.. Any updates ? I got a call from them today and they said my mobile is Chinese version so it won't support VOLTE in India. If VOLTE is needed for use O should buy it from India if this model is not available then other model which supports VOLTE can be bought.
 

Sathelp

Senior Member
Nov 27, 2007
409
77
58
Brean, Somerset
I had a mate 10 pro Chinese version and it didn't work but changing to UK ROM, it then worked ok. It is a firmware difference and they obviously don't use it yet in China, hence no need to add it.
It is a shame that all of us early adopters have to suffer. It can only be a small change to the firmware to add it to our ROM as a future update. OR allow us access to unlock our boot loader and flash a ROM of our choice.
 

davidmaxwaterman

Senior Member
Dec 31, 2014
84
8
0
I wonder if I have this issue - well, I guess I do, but the problem I am concerned about is that it disabled the 2nd sim when I make a call on my 1st sim. I want to be able to make a call on my 1st sim and to still be able to use data on my 2nd sim.
Is that the same problem/root issue?

Voice sim is 'EE'. Data sim is 'Three'. Both in the UK.
 

saifmohsinxda

Member
Mar 9, 2014
18
0
0
I had a mate 10 pro Chinese version and it didn't work but changing to UK ROM, it then worked ok. It is a firmware difference and they obviously don't use it yet in China, hence no need to add it.
It is a shame that all of us early adopters have to suffer. It can only be a small change to the firmware to add it to our ROM as a future update. OR allow us access to unlock our boot loader and flash a ROM of our choice.
How did you change the ROM ?
 

Sathelp

Senior Member
Nov 27, 2007
409
77
58
Brean, Somerset
Used Funky Huawei to change my Mate 10 pro. No support for 20 and 30 unfortunately or I would have done so as I can't see them selling this 512gb 5g version in the UK for while yet.
 

davidmaxwaterman

Senior Member
Dec 31, 2014
84
8
0
Used Funky Huawei to change my Mate 10 pro. No support for 20 and 30 unfortunately or I would have done so as I can't see them selling this 512gb 5g version in the UK for while yet.
Is this because there's something specifically different about the Mate 30 Pro, or is it more a matter of time needed to Kunky to figure it out?