My phone was unlocked and rooted, model KIW-L24.
I forgot my password and restarted my phone, which meant I was locked out. While trying to factory reset the phone, I accidentally deleted my system files/OS, which meant being stuck in a boot loop. It never powered down, just kept restarting. I tried installing firmware files and recovery imgs, but every time the phone would just reboot back to the Recovery Team Win Install/Wipe/Recover/Reboot/etc screen. I reset again, and now I can only get to two screens:
-Fastboot&Rescue, in which it states to connect a USB and open Hisuite (I did, Hisuite won't open and
-EMUI, in which my options are Reboot system now, Wipe data/factory reset, and Wipe cache partition. Reboot now just takes me to the same EMUI screen.
I extracted the update.app file to my sd card, but I keep getting "error: cannot load 'boot/system/cust.img'" in fastboot. Recovery.img is the only one that completes.
I'm not sure where to go from here.
I forgot my password and restarted my phone, which meant I was locked out. While trying to factory reset the phone, I accidentally deleted my system files/OS, which meant being stuck in a boot loop. It never powered down, just kept restarting. I tried installing firmware files and recovery imgs, but every time the phone would just reboot back to the Recovery Team Win Install/Wipe/Recover/Reboot/etc screen. I reset again, and now I can only get to two screens:
-Fastboot&Rescue, in which it states to connect a USB and open Hisuite (I did, Hisuite won't open and
-EMUI, in which my options are Reboot system now, Wipe data/factory reset, and Wipe cache partition. Reboot now just takes me to the same EMUI screen.
I extracted the update.app file to my sd card, but I keep getting "error: cannot load 'boot/system/cust.img'" in fastboot. Recovery.img is the only one that completes.
I'm not sure where to go from here.