MB526 (random) reboots, fix?

[Splashik]

Hi, i have problems with random reboots its really annoying.
Some roboots arent random - when i recieve/send sms phone reboots almost everytime or when someone calls me its the same - reboot.
Any fix for this?
Thx

I have Defy+ (MB526), 2.3.6 android, 2.6.32.9-gbdd614e kernel, stock ROM

 

[eric8810]

try wipe or flash other sbf that you can flash

 

[mpiekp]

Don't flash anything, if it persists after a wipe, send it back

Sent from my MB525 using Tapatalk

 

[scrannel]

Someone on this forum reported rebooting issues caused by a slightly shorter than spec battery (actually a few people as I recall). When the phone was moved it often rebooted and the fix was to add a single piece of electrical tape to the end opposite contacts. May be worth a try.

 

[Davep2081]

Switch to 2g and mobile data off then see if it reboots.



Might be this-
http://forum.xda-developers.com/showthread.php?p=21237004#post21237004

 

[Splashik]

Ok, thanks for the answers, flashing doesnt work Ive tried it many times..
Ive just tried 2G and electrical tape, hope it will work

 

[farsight73]

A few causes might possibly be the answer.

1) firstly confirmed the rom by playing the overclock settings. Some rom having too low on voltage or frequency setting. Or the rom itself is not stable. Flashing another rom is only way to confimed this.

2) Battery might have factory defect, use battery monitor widget to monitor the voltages/current of the battery consumption. change battery(borrow from friend) to see if the reboot still happen.

3) Check battery connection on the phone. Make sure no loose around it.

4) If all the above still causes the random reboots. you can return it back to the shop to repair the handset.

 

[Splashik]

seems switching to 2G helped, no reboot since switch, thanks

 

[xiaokai]

This is the same problem I had with my Defy+
It used to reboot randomly for no reason even when siting on a desk doing nothing
all of a sudden i would hear a notification to say the sd card was loaded informing me it was rebooted.

When it does decide to reboot it can do up to 4 or 5 reboots continuously

I sent it back and got a new one.

The new one does the same thing but very rarely
maybe once every month or 2 months

I have posted about this on the Motorola Forums and There are other people with the exact same problem as us.

One of them mentioned they had to send their phone bak to Motorola and they replaced the main board and will get back to say how it went.
But since then no answer and Motorola changed their forums

https://forums.motorola.com/posts/4e8655afee

 

[Splashik]

mine is not rebooting anymore

 

[scrannel]

mine is not rebooting anymore

Can you confirm if it's 2G or tape?

 

[Nara7]

I purchased Defy+ 20 days ago with exactly same configuration as the one described in the beginning of this thread. Phone reboots at random when I am in the middle of conversation, or while accessing data through mobile network or while present in areas with extremely low single. I tried using a new SIM, checked loose ends (if any) of the battery i.e. stuck a 1 layer of tape on one end, also switched to 2G. The phone continues to reboot especially when I access internet on mobile network, and also booted once while I am in a call.

Unfortunately the customer service in India (any company) would be pathetic so I'm not hopeful in having Motorola fix the problem if I take the piece to their support centers...

Narasimha

 

[scrannel]

Narashima,

I have heard of Defy going crazy when trying to access data in an area where the data signal is weak and goes in and out. Can you confirm you are getting reboots if you turn data OFF? Not sure how your phone is configured, but I mean even cut off 2G.