Question Mi 11 ultra no 5G cellular network [ stock global ]

[bob8x]

Hello everyone,
I've just upgrade my plan to have 5G support, but the phone does't pick it up ( the carrier says it's ok )..
I also searched manually for networks and I find every network even from other provider but NOT a single one with 5G.

obviously I am in a 5G area, center of Milan, and sim slot 1 ( but I recall that was dual 5G, no? )

It's a bug, broken or I played with some setting disabling 5G?
thanks

EDIT: SEEMS LIKE THAT switching preferred types, airplane mode, while outdoor made the phone to connect t o a 5G antenna...

funny note, it's slower that 3g: 5.69mps/0.59mbps

 

[speedtripler]

Might need to enable it

 

[bob8x]

Might need to enable it

you mean preferred network type? always been in 5G

 

[xNAPx]

Try to reset apn configuration and all kind of connection, then switch off the phone for 1 minute and reswitch it on

 

[themissionimpossible]

funny note, it's slower that 3g: 5.69mps/0.59mbps

If you have the chinese model (not EU or global) you might have some 5G band limitations, and it's also to be taken into consideration which bands your operator is using in your area.