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Mic and speaker not working

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Senior Member
Aug 4, 2017
Xiaomi Poco X3 NFC

I have a problem with my Grand Prime
G530H fortuna FZ

recently my mic and earpiece are not working anymore with regular calls - even if I plug a headset mic no sound and the other person cant hear me.

But skype and hangout works fine earpiece mic or mic headset.

what I tried

install lastest cyanogen did not work
tried all stable roms
and I just flash stock rom did not work.

I am using Lineage os 13.1

Also tried the app Soundabout to unckeck wired headset to force earpice and mic and didnt work also

Im sure its not hardware since I can hear and mic works on Viber and Facebook messenger