mic: low volume in voice message

[TheFlyingCelt]

Hi all. I bought 2 Honor 10 devices and on both smartphones I am experiencing the same problem: voice messages sent through WhatsApp or Telegram and other third party apps come out with a very low volume. I literally have to be 1 cm close to the mic in order for the volume to be ok. 5 cm away and they can barely hear me. I believe it to be a software bug. It works fine when making phone calls or recording voice notes through the "recording" app. Anybody out there having the same issue and know if there's a chance to fix this? It's a deal breaker for me and I'm considering to return the devices for a refund. Thanks

 

[leap_ahead]

I have the same problem on Loudapeaker

 

[CoNtAcT2000]

I have the same problem!

- voice messages sent through WhatsApp or Facebook come out with a very low volume
- It works fine when making phone calls or recording voice notes through the "recording" app
- I literally have to be 1 cm close to the mic in order for the volume to be ok. 5 cm away and they can barely hear me.

But until now no solution for it...