General Microphone stopped working...

[jm6001]

Hey guys,

More of a conversation starter than anything. I bought my first P6P on black Friday. Intermittently my mic on phone calls wouldn't work, then completely stopped working unless I used speaker phone. Troubleshooter with Google nothing worked, took it back and exchanged it last night. The new unit worked last night and this morning, this afternoon however BOTH mics died and I literally had to take calls on my watch (luckily I wore it today). Again I troubleshot with Google and took it back again and now I'm on my 3rd P6P. My fingers are crossed because I really like the phone, but 3rd is the charm and if this one doesn't work I will have to jump ship.

 

[therock3181]

Been working since the day I got it on October 27th.

 

[96carboard]

Its a SOFTWARE bug, known. Apparently fixed by the december update.

 

[jm6001]

Its a SOFTWARE bug, known. Apparently fixed by the december update.

Thats what I told the agents i dealt with at Google, but they seemed to have no idea. I personally think it actually had to do with pairing my Galaxy watch with the phone. But it is really a shot in the dark

 

[96carboard]

Thats what I told the agents i dealt with at Google, but they seemed to have no idea. I personally think it actually had to do with pairing my Galaxy watch with the phone. But it is really a shot in the dark

Then unpair it and see if that fixes it?

 

[mac796]

I had to send mine in for repair. They sent it back fixed before the December update. Not sure what they did. I couldn't use speaker phone.

 

[jm6001]

Then unpair it and see if that fixes it?

Nothing worked.. I factory reset the device multiple times.. once the microphone died it was dead dead LOL