Mobile Data issues

Gurkenbeat

Senior Member
Nov 11, 2010
56
0
0
Hey,
i got a strange problem. My mobile Data and Phone Calls wont work when im on 3g (4g not testet), it says that im connected and shows the "H" Symbol in the Status Bar, but i cant recieve or send any Data.
Also i cant make or recieve any calls while this problem occures.

Somehow it works sometimes when i get 5/5 connection Bars.

If i switch to "2g only" it works fine.

So far i tried it with a different carrier sim card (same reslut), did some apn tweaking (same result), couple of factory resets and soft resets (same result).

Im on Stock Sense non-rooted and want to keep it that way.
 
Last edited:

Seanie280672

Senior Member
Feb 27, 2012
2,254
719
0
Halesowen
Hey,
i got a strange problem. My mobile Data and Phone Calls wont work when im on 3g (4g not testet), it says that im connected and shows the "H" Symbol in the Status Bar, but i cant recieve or send any Data.
Also i cant make or recieve any calls while this problem occures.

Somehow it works sometimes when i get 5/5 connection Bars.

If i switch to "2g only" it works fine.

So far i tried it with a different carrier sim card (same reslut), did some apn tweaking (same result), couple of factory resets and soft resets (same result).

Im on Stock Sense non-rooted and want to keep it that way.
Strangely enough over the last few days I've had this problem too, do you use HTC internet browser ?

To fix it, goto settings - apps - all and find HTC internet, clear data and history etc, or you can open the browser, clear history, stored passwords, data etc in the browser options, then restart your phone, alternatively, download another browser like dolphin, Firefox or chrome.
 

Gurkenbeat

Senior Member
Nov 11, 2010
56
0
0
Strangely enough over the last few days I've had this problem too, do you use HTC internet browser ?

To fix it, goto settings - apps - all and find HTC internet, clear data and history etc, or you can open the browser, clear history, stored passwords, data etc in the browser options, then restart your phone, alternatively, download another browser like dolphin, Firefox or chrome.


Sadly that didnt fix anything :(, still if i have less than 5 bars of connection in 3g/4g mode i cant get any data or make calls, even though it says im connected. And it does not switch to E or G

im on Android 5.0.1, is there maybe an update coming soon for 5.0.2 ? at least i saw some m8 with it i think
 
Last edited:

Gurkenbeat

Senior Member
Nov 11, 2010
56
0
0
i dont want to root my phone, and i dont think that it is intedet to root your phone to get it properly working.

you have some other suggestions ?