Mobile Data Stops Working - Requires Reboot

biglilsteve

Senior Member
Oct 17, 2010
807
281
0
For the AT&T G3

Is anyone having an issue where their G3's mobile data will randomly stop functioning?

I am still able to make calls, but no applications requiring data will sync or update. There is even still the "4G LTE" icon in the notification bar. The only way to solve this problem is to reboot the phone...then everything functions normally again.

This happens to me at least once or twice daily.
 
Jul 10, 2014
32
6
0
Charlottesville, Virginia
Oh I did a search and didn't find any other information on it. Did you have any luck in the other thread?
I've had this happen twice on my G3. It used to happen occasionally on my iPhone 5.

On the g3 I toggled the "data enabled" quick setting to off for a second and then back on. Fixed the issue for me.

Not saying there isn't an issue here. This is just a quick fix.
 

biglilsteve

Senior Member
Oct 17, 2010
807
281
0
happened a 3rd time today. toggling data didn't do anything. required 2 reboots to fix. i was walking in nyc.
Yup, this is identical to my issue. Sometimes it fixes itself after a reboot, other times it requires more. It's definitely not AT&T's service...my S3 in the same coverage area did not have this issue.
 

objektive_1

Senior Member
Feb 12, 2012
131
25
0
For the AT&T G3

Is anyone having an issue where their G3's mobile data will randomly stop functioning?

I am still able to make calls, but no applications requiring data will sync or update. There is even still the "4G LTE" icon in the notification bar. The only way to solve this problem is to reboot the phone...then everything functions normally again.

This happens to me at least once or twice daily.
I picked mine up this morning and I haven't experienced that particular problem. Factory Reset?
I think I even got VOLTE in my area.:confused:
 

Smithfolk4

Senior Member
Jul 21, 2014
405
97
0
Rockville, MD
Not On G3, But Previous Phones

I had this happen occasionally on a Droid RAZR., Always assumed it was something between the phone and the network. It only happened every couple months and a reboot always fixed the issue. Haven't had it happen on the G3. Live near Washington DC. Pretty good coverage.
 

JustLok

Senior Member
Jan 28, 2010
237
54
0
This is seen on the T-Mobile D851 variant as well.

One way that fixes the data issue is to enable Airplane Mode and then disable it (immediate enable and then disable does it, no wait time for a reset). Fixes the loss of the data connection with no reboot required.

You can try that and see if works as well.
 

dex.

Senior Member
Aug 17, 2010
110
40
0
Fast Dormancy?

I wonder whether disabling fast dormancy would resolve the issue? If your mobile data provider does not implement fast dormancy then it needs to be disabled on the phone.

I get the fast dormancy option via the hidden menu (3845#*855# on my D855, replace with your model number), then Settings, then Fast Dormancy. Needs a reboot to apply.

You will need to Google if your mobile provider supports fast dormancy.

Worth a try.