Mobile network is not available. Connect to a wireless network to make a call

abadasstanker69

Senior Member
Mar 24, 2009
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Phoenix, Az
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When I try to make a call, this is the message that pops up. Data is working. LTE is connecting. I'm on Tmobile. I went in to the phone settings via *#*#4636#*#* to check the network and it's on TD-SCDMA/CDMA/UMTS. I went to the network settings and reset the sim data network settings and that was what it was reset to. I thought it would be GSM/Auto but that didn't fix it either. Under Voice Serivice it says "Emergency Calls Only". Voice Network type: "Unknown". Is this a SIM card problem or did I mess something up in the settings? I flashed back to stock oxygen and while the phone was downloading the update, I was actually able to call my voicemail. But as soon as I hang up, the message in the title popped back up again. Help if you can.
 

jsgraphicart

Senior Member
Nov 25, 2011
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When I try to make a call, this is the message that pops up. Data is working. LTE is connecting. I'm on Tmobile. I went in to the phone settings via *#*#4636#*#* to check the network and it's on TD-SCDMA/CDMA/UMTS. I went to the network settings and reset the sim data network settings and that was what it was reset to. I thought it would be GSM/Auto but that didn't fix it either. Under Voice Serivice it says "Emergency Calls Only". Voice Network type: "Unknown". Is this a SIM card problem or did I mess something up in the settings? I flashed back to stock oxygen and while the phone was downloading the update, I was actually able to call my voicemail. But as soon as I hang up, the message in the title popped back up again. Help if you can.
I was experiencing data issues too today. Finally found out that there are outages going on all over. So it's nothing on your end. Just got to wait it out I guess.

https://www.androidpolice.com/2020/06/15/network-outage-affecting-t-mobile-att-and-verizon-reported/
 
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abadasstanker69

Senior Member
Mar 24, 2009
1,882
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Phoenix, Az
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I see. I checked my wife's phone and noticed she had more options than I do for "Set Preferred Network Type". Her's actually has an option for GSM/LTE/CDMA/UTMS and some other options I can't see because it runs off the screen. She is not unlocked and still on stock Tmobile Firmware. I have converted mine to Global so I'm assuming this is the reason for the difference. However, she is still able to text but her phone is inoperable as is mine. I'm assuming it's due to the outage you posted. Thanks for the response. I still find it odd that we don't have the same network settings but it's never been a problem before today so I'll just wait it out and see what happens!
 

ChingghisKhan

Senior Member
Nov 21, 2015
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Frankfurt am Main
Could be a Magisk module causing it

When I try to make a call, this is the message that pops up. Data is working. LTE is connecting. I'm on Tmobile. I went in to the phone settings via *#*#4636#*#* to check the network and it's on TD-SCDMA/CDMA/UMTS. I went to the network settings and reset the sim data network settings and that was what it was reset to. I thought it would be GSM/Auto but that didn't fix it either. Under Voice Serivice it says "Emergency Calls Only". Voice Network type: "Unknown". Is this a SIM card problem or did I mess something up in the settings? I flashed back to stock oxygen and while the phone was downloading the update, I was actually able to call my voicemail. But as soon as I hang up, the message in the title popped back up again. Help if you can.

Could be a Magisk module causing it - I had this problem on 2 different phone with 2 different providers and when I deleted all Magisk modules, it worked again.


 
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