Moto e3 charging problem...

[shaabbeer]

After using phone for a day when I plug in the charger it shows charging and the LED also shows up but the % doesn't change... in realty it doesn't charge even after 2hrs of charging... When we restart the phone it charges perfectly... Someone has discovered that the problem arises after we use OTG pendrive in the phone... I too suspect the same... Do we have any solution to this issue...

 

[pranaay saini]

I have the same problem

 

[pranaay saini]

Shabeer do you have es file explorer installed on your mobile

 

[nagma parween]

Same problem with mine also

 

[sachinkvk]

I am facing too same issue..

 

[farhan2091]

After using phone for a day when I plug in the charger it shows charging and the LED also shows up but the % doesn't change... in realty it doesn't charge even after 2hrs of charging... When we restart the phone it charges perfectly... Someone has discovered that the problem arises after we use OTG pendrive in the phone... I too suspect the same... Do we have any solution to this issue...

I too have the same problem but when i change the data cable the phone starts charging properly. Also i have checked current through Ampere App and it shows only 500 mA when coonnected eith the cable provided with the phone but when i use different cable the current goes upto 1950 mA

 

[vimaljohnmr]

I too have the same problem but when i change the data cable the phone starts charging properly. Also i have checked current through Ampere App and it shows only 500 mA when coonnected eith the cable provided with the phone but when i use different cable the current goes upto 1950 mA

Ok.. thank u for the information will try this and post the result here..

 

[Mohammed_Ezzy]

Same problem.

 

[turjyasaha]

removed

 

[sravani bedadala]

Same problem to my mobile also .when I plug in the charger it shows charging and the LED also shows up but the % doesn't change even after 3hrs of charging... Do we have any solution to this issue please suggest.

 

[vimaljohnmr]

Same problem to my mobile also .when I plug in the charger it shows charging and the LED also shows up but the % doesn't change even after 3hrs of charging... Do we have any solution to this issue please suggest.

Update your system to the latest version.. it will fix the charging!

 

[premrao22]

even i am facing this issue and i dint find any solution to this

 

[vimaljohnmr]

even i am facing this issue and i dint find any solution to this

Did you update your system to the latest version?if not update and check if the problem is persisting...

 

[premrao22]

Did you update your system to the latest version?if not update and check if the problem is persisting...

yes i updated my phone this problem occured after this only. Phone doesnt charge the ampere app shows 0ma and now once it is power off it doesnt starts even though i plugged in. Please Help

 

[vimaljohnmr]

yes i updated my phone this problem occured after this only. Phone doesnt charge the ampere app shows 0ma and now once it is power off it doesnt starts even though i plugged in. Please Help

Does the notification led turn red when you connect your charger? If not contact with the service centre

 

[premrao22]

Did you update your system to the latest version?if not update and check if the problem is persisting...

Does the notification led turn red when you connect your charger? If not contact with the service centre

I did apparently they don't have any solutions.

 

[lavancfc]

You need to replace usb port.
I Got it done yesterday. Charging fine now

Sent from my XT1706 using Tapatalk

 

[Vikramvicky]

My mobile is not even switching on.Then how do i update ??anyone ans plzz

 

[lavancfc]

My mobile is not even switching on.Then how do i update ??anyone ans plzz

Replace your usb port

Sent from my XT1706 using Tapatalk