Moto E4 black screen with white N/A

[Matthewt1203]

Moro e4 won't turn on has n/a in top right screen. It is not rooted, unlocked, just a boost phone I got for a short term. I can get it to boot loader but won't go into recovery mode hardly at all. I got it once and did a factory reset but it didn't complete it before it turned off. Please help. I have no idea what's wrong with it and I am curious to find out.