Moto E4 - TextNow APN

[distantworld101]

Build Number ncqs26.69-64-5
Android Version: 7.1.1
Provider: TextNow


The phone receives signal and goes up as high as full bars but says no service, went into APN settings and can't add or change settings

Text Now shows to have
Name Textnow
APN c1.korem2m.com
MCC 310
MNC 260

but this is not in the list of APN just a
Sprint
Sprint(cinet.spcs)
Sprint(mms_over_wifi
Sprint(otasn)
Sprint(sprint)

Phone was bought 4 days ago, tried using there ##72786# to reset network didn't work, tried to factory reset didn't work, tried Updating PRL and Profile didn't work, Tried turning on and OFF data and Airplane mode and background restriction and that didn't work, even took out sim and booted up and (apn was unavailable) put sim back in and still locked and not working still.

What is Qwurky is i can receive calls and Awn them But i can't receive texts, can't get online, can't call out and can't send out texts.

 

[Az Biker]

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[Dcroft39]

Distantworld101;

Same exact problem. And tech support is useless. I can't get mine to do anything without WiFi. Manually upgrade profile, PRL. Use keypad for SCRTN.... It shows nice screens that say it's working but it doesn't nothing. And the customer service is pitiful. I had to use chat because you can't call
Just request a call and the times are inconvenient to say the least. They tell me they aren't CDMA, or LTE. UDM or something I forget so I was told non of the APN settings matter. I've done everything you have. And yet to no resolve. I had a decent tech at 5:25, them had to try a new code and went back and they'd closed the tech support. I had an iPhone 7 through Sprint before this that got ... Let's say stolen. It's gone for good. But I think I'm about to say **** text now and add this one to my account . The reason I did this anyway was the $$. I needed decent service fast. But like my luck runs. It seems the phone I got. And yours as well. Are ****ed up. Cause it's just a time piece when I leave the house.