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Moto E5 Go XT1921-8 Questions

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GH3TT0_PH0N3

New member
Aug 11, 2020
2
2
Hello, I've recently obtained a Motorola E5 Go XT1921-8 Verizon Prepaid Variant, and I've got some questions for the device; I'll start off with the specs so that it might help narrow things down...

Model
e5 go
Motorola XT1921-8
MOTXT19218PP

software variant
verizon

software channel
vzw

hardware information

android version
8.1.0

android security patch level
January 1, 2019

Baseband version
M8917_28.34.05.78R
JAMES_GO_VZW_CUST

kernel version
3.18.71-perf-gf093764 (gcc version 4.8 (GCC)) [email protected] #1
Tue Jan 8 02:39:04 CST 2019

Build number
OPP28.151-22


one of the main issues I seem to be having is that the phone was obtained through [email protected], but the device seems to be account locked, i've tried a few tutorial vids i've found that supposedly work with other e5 devices, but unfortunately with this device it keeps asking for the original owner info, regardless of it recognizing a new account being added, is there something here that i'm missing?

another issue I seem to be having, is the fact that I can't seem to find any official flash/roms for this device, nor anything on rooting/TWRP Recovery for this specific device either.

if anyone can please offer some help or point me in the right direction, I would be highly appreciative!
Thank you
 
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sd_shadow

Recognized Contributor
Sep 21, 2011
18,336
2
8,879
South Dakota
goo.gl
Motorola Droid X
Amazon Fire
Hello, I've recently obtained a Motorola E5 Go XT1921-8 Verizon Prepaid Variant, and I've got some questions for the device; I'll start off with the specs so that it might help narrow things down...



Model

e5 go

Motorola XT1921-8

MOTXT19218PP



software variant

verizon



software channel

vzw



hardware information



android version

8.1.0



android security patch level

January 1, 2019



Baseband version

M8917_28.34.05.78R

JAMES_GO_VZW_CUST



kernel version

3.18.71-perf-gf093764 (gcc version 4.8 (GCC)) [email protected] #1

Tue Jan 8 02:39:04 CST 2019



Build number

OPP28.151-22




one of the main issues I seem to be having is that the phone was obtained through [email protected], but the device seems to be account locked, i've tried a few tutorial vids i've found that supposedly work with other e5 devices, but unfortunately with this device it keeps asking for the original owner info, regardless of it recognizing a new account being added, is there something here that i'm missing?



another issue I seem to be having, is the fact that I can't seem to find any official flash/roms for this device, nor anything on rooting/TWRP Recovery for this specific device either.



if anyone can please offer some help or point me in the right direction, I would be highly appreciative!

Thank you
Verizon branded motos generally cannot be rooted nor bootloader unlocked.
But you can try to unlock the bootloader, not very likely though.
https://forum.xda-developers.com/general/rooting-roms/guide-flashing-motorola-firmware-t4042039

This FRP bypass has worked for me
https://youtu.be/zSPiLXdZicA

Sent from my Moto E (4) using Tapatalk
 
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GH3TT0_PH0N3

New member
Aug 11, 2020
2
2
Verizon branded motos generally cannot be rooted nor bootloader unlocked.
But you can try to unlock the bootloader, not very likely though.
https://forum.xda-developers.com/general/rooting-roms/guide-flashing-motorola-firmware-t4042039

This FRP bypass has worked for me
https://youtu.be/zSPiLXdZicA

Sent from my Moto E (4) using Tapatalk

Yes!!! Thank you sd_shadow! you're an amazing person, and your posts have always been helpful through the years!
that FRP bypass did the trick! Thank you thank you thank you!

I've currently got the Verizon moto e2 as well since it came out, and i've seen how no one can get the bootloader unlocked nor get anything outside of a temporary root working on it, and it's been frustrating me for years, the same as everyone else who has one; (finally opted to get the Boost Mobile variant of the e2, and was so happy I could get the bootloader unlocked & rooted), I'm just kinda disheartened that at least the Verizon Prepaid devices seem to be locked down so tightly, especially since they seem to be decent budget phones.
 
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Reactions: sd_shadow

pomas

Member
Oct 19, 2010
26
0
Does this smartphone support the European frequency range umts 2100? MOTXT19218PP
 

sd_shadow

Recognized Contributor
Sep 21, 2011
18,336
2
8,879
South Dakota
goo.gl
Motorola Droid X
Amazon Fire
Sorry, normally I would suggest flashing the radio.img from another ro.carrier like RetEU or just Retail.
But there are the only USA ro.carrier variants available for rjames

You could try the radio from one of the other similar devices like ahannah, Nora, pettyl
Download the firmware and flash this
Code:
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn

That may fix it, it may not.
 

pomas

Member
Oct 19, 2010
26
0
I want to hear the answers of people who have such a device. a banal radio firmware will not help anything.
 

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    Hello, I've recently obtained a Motorola E5 Go XT1921-8 Verizon Prepaid Variant, and I've got some questions for the device; I'll start off with the specs so that it might help narrow things down...

    Model
    e5 go
    Motorola XT1921-8
    MOTXT19218PP

    software variant
    verizon

    software channel
    vzw

    hardware information

    android version
    8.1.0

    android security patch level
    January 1, 2019

    Baseband version
    M8917_28.34.05.78R
    JAMES_GO_VZW_CUST

    kernel version
    3.18.71-perf-gf093764 (gcc version 4.8 (GCC)) [email protected] #1
    Tue Jan 8 02:39:04 CST 2019

    Build number
    OPP28.151-22


    one of the main issues I seem to be having is that the phone was obtained through [email protected], but the device seems to be account locked, i've tried a few tutorial vids i've found that supposedly work with other e5 devices, but unfortunately with this device it keeps asking for the original owner info, regardless of it recognizing a new account being added, is there something here that i'm missing?

    another issue I seem to be having, is the fact that I can't seem to find any official flash/roms for this device, nor anything on rooting/TWRP Recovery for this specific device either.

    if anyone can please offer some help or point me in the right direction, I would be highly appreciative!
    Thank you
    1
    Hello, I've recently obtained a Motorola E5 Go XT1921-8 Verizon Prepaid Variant, and I've got some questions for the device; I'll start off with the specs so that it might help narrow things down...



    Model

    e5 go

    Motorola XT1921-8

    MOTXT19218PP



    software variant

    verizon



    software channel

    vzw



    hardware information



    android version

    8.1.0



    android security patch level

    January 1, 2019



    Baseband version

    M8917_28.34.05.78R

    JAMES_GO_VZW_CUST



    kernel version

    3.18.71-perf-gf093764 (gcc version 4.8 (GCC)) [email protected] #1

    Tue Jan 8 02:39:04 CST 2019



    Build number

    OPP28.151-22




    one of the main issues I seem to be having is that the phone was obtained through [email protected], but the device seems to be account locked, i've tried a few tutorial vids i've found that supposedly work with other e5 devices, but unfortunately with this device it keeps asking for the original owner info, regardless of it recognizing a new account being added, is there something here that i'm missing?



    another issue I seem to be having, is the fact that I can't seem to find any official flash/roms for this device, nor anything on rooting/TWRP Recovery for this specific device either.



    if anyone can please offer some help or point me in the right direction, I would be highly appreciative!

    Thank you
    Verizon branded motos generally cannot be rooted nor bootloader unlocked.
    But you can try to unlock the bootloader, not very likely though.
    https://forum.xda-developers.com/general/rooting-roms/guide-flashing-motorola-firmware-t4042039

    This FRP bypass has worked for me
    https://youtu.be/zSPiLXdZicA

    Sent from my Moto E (4) using Tapatalk
    1
    Verizon branded motos generally cannot be rooted nor bootloader unlocked.
    But you can try to unlock the bootloader, not very likely though.
    https://forum.xda-developers.com/general/rooting-roms/guide-flashing-motorola-firmware-t4042039

    This FRP bypass has worked for me
    https://youtu.be/zSPiLXdZicA

    Sent from my Moto E (4) using Tapatalk

    Yes!!! Thank you sd_shadow! you're an amazing person, and your posts have always been helpful through the years!
    that FRP bypass did the trick! Thank you thank you thank you!

    I've currently got the Verizon moto e2 as well since it came out, and i've seen how no one can get the bootloader unlocked nor get anything outside of a temporary root working on it, and it's been frustrating me for years, the same as everyone else who has one; (finally opted to get the Boost Mobile variant of the e2, and was so happy I could get the bootloader unlocked & rooted), I'm just kinda disheartened that at least the Verizon Prepaid devices seem to be locked down so tightly, especially since they seem to be decent budget phones.