Moto G 1st Gen XT1033 Boot Loop on Stock Lollipop

[krunalshah68]

My Moto G (XT1033) 1st Gen with stock lollipop has stuck in a boot loop.
I am still able to go in to recovery mode. Have tried clearing cache, but that didn't seem to work.
I don't have CWM installed it's pure android as stock have installed updates only through OTAs.
Have googled about it and many are stating that a factory reset will solve the issue. But I don't want to lose data in the phone.
Main reason for the boot loop could be App as I use beta versions of Facebook, Whatsapp and Nova launcher from apkmirror.
What can be done to recover data or just get this boot loop fixed?

P.S: My device is not rooted and does not have any CWM or TWRP recovery.

 

[BBThumbHealer]

I have got exactly the same issue yesterday itself. It was working fine, even received a call after which it was placed on a table. Picked up a few moments later & it was switched off. After that, whenever i'm trying to turn it on, its stuck on the M Logo - Powered by Android i.e Bootloop.

My phone was full stock and totally untouched as well. There weren't any apps installed from sources apart from Play Store. I'm able to access the stock recovery and tried clearing the cache but no respite. Whenever i try to factory format that, it gives an error of e:/could't mount /cache/recovery/xxxxxxxx errors.

I had read the forums for similar issues and got to know from this thread : http://forum.xda-developers.com/moto-g/help/moto-g-bootup-problem-recovery-mode-t3122492. The issue is cent percent same apart from the fact that i can access stock recovery.

Maybe @ravibhat & @lost101 can help us in this. I'm not worried about getting the data but bringing the phone back to life is more important for me !! Please help.

 

[krunalshah68]

I have got exactly the same issue yesterday itself. It was working fine, even received a call after which it was placed on a table. Picked up a few moments later & it was switched off. After that, whenever i'm trying to turn it on, its stuck on the M Logo - Powered by Android i.e Bootloop.

My phone was full stock and totally untouched as well. There weren't any apps installed from sources apart from Play Store. I'm able to access the stock recovery and tried clearing the cache but no respite. Whenever i try to factory format that, it gives an error of e:/could't mount /cache/recovery/xxxxxxxx errors.

I had read the forums for similar issues and got to know from this thread : http://forum.xda-developers.com/moto-g/help/moto-g-bootup-problem-recovery-mode-t3122492. The issue is cent percent same apart from the fact that i can access stock recovery.

Maybe @ravibhat & @lost101 can help us in this. I'm not worried about getting the data but bringing the phone back to life is more important for me !! Please help.

oh okay mate. I have been googling for such issue but the mostly suggested method is reset that I haven't done (not to lose data). Will wait for a day if I get any solution otherwise will reset it.
Let me know what happened to your phone. Hope it gets fixed soon

 

[krunalshah68]

okay so here's the update. Was successful to take backup as per http://forum.xda-developers.com/showthread.php?t=2426426
And made factory reset after that but now it is still getting stuck on bootloop with M logo and powered by android screen. :crying:

 

[BBThumbHealer]

I gave my phone to the service center guys today for reflashing the firmware. They were unable to do and suggested a motherboard replacement for which i obviously refused as they asked for ~INR 8000 as charges. So will start experimenting with it now and hope so i'm able to bring back to life.
What i'm planning is:

1. Flash Custom Recovery.
2. Wipe entire phone.
3. Flash stock ROM.

Will keep updating if i'm able to manage anything

EDIT : Did everything mentioned above but the phone is having same fate as before @krunalshah68. It gets stuck on the M Logo :crying: The internal memory although is being shown as 5xxx MB in TWRP unlike 0 Mb earlier.

 

[lost101]

Unlock Bootloader (if not already done) and flash twrp - mfastboot flash recovery twrp.img

Alternatively you can boot into twrp without flashing: mfastboot boot twrp.img

Download twrp: http://forum.xda-developers.com/moto-g/development/recovery-twrp-2-8-2-0-touch-recovery-t2980621

Then via PC, do the following wipe: (requires working ADB setup - google it)

http://forum.xda-developers.com/showpost.php?p=65431978&postcount=22​

 

[krunalshah68]

I gave my phone to the service center guys today for reflashing the firmware. They were unable to do and suggested a motherboard replacement for which i obviously refused as they asked for ~INR 8000 as charges. So will start experimenting with it now and hope so i'm able to bring back to life.
What i'm planning is:

1. Flash Custom Recovery.
2. Wipe entire phone.
3. Flash stock ROM.

Will keep updating if i'm able to manage anything

EDIT : Did everything mentioned above but the phone is having same fate as before @krunalshah68. It gets stuck on the M Logo :crying: The internal memory although is being shown as 5xxx MB in TWRP unlike 0 Mb earlier.

Damn mate ! I am going to follow same steps.
1) Unlock bootloader
2) Flash custom recovery if needed
3) Flash Custom rom

btw did you had unlocked the bootloader? @BBThumbHealer

 

[krunalshah68]

Unlock Bootloader (if not already done) and flash twrp - mfastboot flash recovery twrp.img

Alternatively you can boot into twrp without flashing: mfastboot boot twrp.img

Download twrp: http://forum.xda-developers.com/moto-g/development/recovery-twrp-2-8-2-0-touch-recovery-t2980621

Then via PC, do the following wipe: (requires working ADB setup - google it)

http://forum.xda-developers.com/showpost.php?p=65431978&postcount=22​

Thank you for you reply mate. :good:
I have somehow managed to backup data by script. but the problem is now even after resetting it is still stuck into bootloop.
But I am a bit confused here in steps.
1) Unlock bootloader
2) Flash custom recovery like TWRP and clear dalvik cache
3) and then flash any custom rom

correct me if I am wrong. I am going to follow these steps. @lost101

 

[krunalshah68]

Phone started! yeeey!

So heres the update bro @BBThumbHealer.
Unlocked bootloader.
Flashed TWRP.
Cleared cache/dalvik cache/data.
Flashed http://forum.xda-developers.com/moto-g/development/nx-nexus-experience-rom-10-0-3-ambient-t3268555/

And device is working smooth as silk now and that too with Marshmallow !:fingers-crossed:

Let me know your status bro. Hope I could help you in some way

 

[BBThumbHealer]

@krunalshah68 : Great to know bro that ur phone is as good as new now .. Many congratulations

As far as mine is concerned, did the following :
1. Unlocked bootloader
2. Flashed TWRP Recovery v3.0.2
3. Using mfastboot, flashed stock 5.0.2 and the phone booted up successfully finally !!

But now here's the catch, the phone once flashed up with a rom boots up fine for a single time only. Within that time frame, every damn thing works fine. Able to browse the net, configure apps & settings , blah blah etc etc ... every single thing. But as soon as i restart the phone, the rom fails to startup. It gets stuck on the boot loop.

Initially i thought the rom might have been corrupt, but then i tried the following roms:
1. Stock 5.1 Optimized as posted by @lost101
2. crDroid CM 13 6.0.1
And again the same fate was met.

And yes, i've been installing the above roms by flashing the zips in twrp. After every flash, cleared dalvik, cache & data.

Maybe the fellow members @lost101 @ravibhat can give some insight what's happening ! :crying :

 

[sahil_arora05]

Hello guys, My phone is stuck on bootloop
I have already rooted device and now it is stuck on bootloop even the Recovery isn't opening. I know I would have to reset the phone with mfastboot but I want my internal storage to be backed up before doing all this Is there anyway to do so? Anyone here can help me out?

 

[BBThumbHealer]

@sahil_arora05 : if you are able to access the bootloader mode, with the help of mfastboot, flash the latest version of twrp for moto g (mfastboot flash recovery recoveryfilename.img). After that, connect an otg disk to ur handset, boot into twrp and you'll be able to see all your files in the internal storage using the inbuilt file explorer for twrp. With that you can copy all ur data from the handset to the otg drive.

 

[sahil_arora05]

@sahil_arora05 : if you are able to access the bootloader mode, with the help of mfastboot, flash the latest version of twrp for moto g (mfastboot flash recovery recoveryfilename.img). After that, connect an otg disk to ur handset, boot into twrp and you'll be able to see all your files in the internal storage using the inbuilt file explorer for twrp. With that you can copy all ur data from the handset to the otg drive.

I tried to do this stuff with fastboot but nothing happened. Phone is stuck at TWRP logo only.

by the way mfastboot or fastboot is same or not?

 

[BBThumbHealer]

I tried to do this stuff with fastboot but nothing happened. Phone is stuck at TWRP logo only.

by the way mfastboot or fastboot is same or not?

@sahil_arora05 Use mfastboot. It's been specifically designed for Moto devices as the regular fastboot is reportedly having some issues with Moto mobiles (read this on some XDA post itself)
@krunalshah68 : waiting for your suggestions to get my device up & running like urs

 

[sahil_arora05]

@sahil_arora05 Use mfastboot. It's been specifically designed for Moto devices as the regular fastboot is reportedly having some issues with Moto mobiles (read this on some XDA post itself)

@krunalshah68 : waiting for your suggestions to get my device up & running like urs

Ok going to try that. Is there anyone who can provide me a link to download STOCK recovery for moto G xt1033. Can't find that.

 

[BBThumbHealer]

@sahil_arora05 : http://forum.xda-developers.com/showthread.php?t=2649763 : Select XT1033 and from there u can choose the stock recovery for Asian model.

 

[sahil_arora05]

@sahil_arora05 : http://forum.xda-developers.com/showthread.php?t=2649763 : Select XT1033 and from there u can choose the stock recovery for Asian model.

tThanks again buddy.

 

[lost101]

Maybe the fellow members @lost101 @ravibhat can give some insight what's happening ! :crying :

I already gave you the solution in post #6. Stop ignoring what I say and do it.

 

[krunalshah68]

@krunalshah68 : Great to know bro that ur phone is as good as new now .. Many congratulations

As far as mine is concerned, did the following :
1. Unlocked bootloader
2. Flashed TWRP Recovery v3.0.2
3. Using mfastboot, flashed stock 5.0.2 and the phone booted up successfully finally !!

But now here's the catch, the phone once flashed up with a rom boots up fine for a single time only. Within that time frame, every damn thing works fine. Able to browse the net, configure apps & settings , blah blah etc etc ... every single thing. But as soon as i restart the phone, the rom fails to startup. It gets stuck on the boot loop.

Initially i thought the rom might have been corrupt, but then i tried the following roms:
1. Stock 5.1 Optimized as posted by @lost101
2. crDroid CM 13 6.0.1
And again the same fate was met.

And yes, i've been installing the above roms by flashing the zips in twrp. After every flash, cleared dalvik, cache & data.

Maybe the fellow members @lost101 @ravibhat can give some insight what's happening ! :crying :

Thank you @BBThumbHealer.
Damn man that's the basic steps that you are following and that too pretty neat and right. Even though it is causing issues then there might be some other hardware bug may be ! Hope your phone gets started soon!

 

[jignesh_shah]

Hi Guys,

phone : Moto G (XT1033), Falcon
- stuck in bootloop
- able to go to recovery
- unable to flash custom recovery such as twrp or cwm
- as suggested,

1. Unlocked the bootloader successfully, can see code status = 3 in recovery mode

mfastboot oem unlock <CODE>​

2. Unable to flash twrp. It writes successfully but shows stock recovery only

mfastboot flash recovery twrp-3.0.2-0-falcon.img​

3. so tried booting twrp using with success

mfastboot boot twrp-3.0.2-0-falcon.img​

4. cleaned cache, dalvik etc.
5 using twrp, used ADB which enables MTP which let me transfer Android6.0.1_NX_R10.3.3_MotoG2013.zip to internal memory
6 Using twrp to flash ROM - Android6.0.1_NX_R10.3.3_MotoG2013.zip​

It seems it started installing but its been more than one hour and it seems its still doing something.
It has stuck at - "Patching system image unconditionally..."
is this normal? Did I miss anything?

Appreciate help in advance. thank you for your time...

Best Regards,
Jignesh