Hi Krunal, hi everyone,
I hope I am in the right Thread to post my query. I am trying to find a solution to the existing Problem. Before I get to describe the problem specifically I must make it clear that this is my first time on any android forum. While trying to find a solution for the existing problem, I had to google words like Bootloop, Softbrick, TWRP, Custom Recovery, Root, Flash, ROM etc. They still do not make much sense to me (I will be reading more about them in the coming days). So now you can imagine how big of a Noob I am (I learnt this word today itself!).
Well, I own a Moto G 1st Gen XT1033. Since yesterday it is in a Bootloop. The phone boots completely at times but automatically restarts itself after a while. Sometimes I have 1-2 minutes at maximum to use the phone. Until now I have been able to delete quite a bit of data for example pictures and certain apps because I thought that Bootloop was happening because of no space on the memory. The last app that I installed 3 days back from Google Play after which this problem started occurring, I was also able to uninstall it. Until now I have tried wiping out Cache by going in the recovery mode but that didnt fix the Reboot problem. I also tried holding the Volume Up + Volume Down + Power button for 2 minutes (I read it on internet somewhere as a fix to the problem) but that didnt help either. My problem is similar to the one you described. I have never created a backup and I don't want to do a Factory Reset as a fix to the problem because I don't want to lose the data. I also tried to follow your solution for backing up data but I got lost. I don't know where to start from. Thats why I am writing here.
I don't know if my phone is rooted. I did turn on Developer Mode on my phone in the past (if this info helps).
I do not know which Android version I have. I am guessing that it is Lollipop.
I never installed TWRP or any Custom Recovery software on my phone before.
The battery is working ok.
What I am looking for is:
1) Step by step guide to create a backup
2) Resolving Bootloop issue
I hope I am in the right Thread to post my query. I am trying to find a solution to the existing Problem. Before I get to describe the problem specifically I must make it clear that this is my first time on any android forum. While trying to find a solution for the existing problem, I had to google words like Bootloop, Softbrick, TWRP, Custom Recovery, Root, Flash, ROM etc. They still do not make much sense to me (I will be reading more about them in the coming days). So now you can imagine how big of a Noob I am (I learnt this word today itself!).
Well, I own a Moto G 1st Gen XT1033. Since yesterday it is in a Bootloop. The phone boots completely at times but automatically restarts itself after a while. Sometimes I have 1-2 minutes at maximum to use the phone. Until now I have been able to delete quite a bit of data for example pictures and certain apps because I thought that Bootloop was happening because of no space on the memory. The last app that I installed 3 days back from Google Play after which this problem started occurring, I was also able to uninstall it. Until now I have tried wiping out Cache by going in the recovery mode but that didnt fix the Reboot problem. I also tried holding the Volume Up + Volume Down + Power button for 2 minutes (I read it on internet somewhere as a fix to the problem) but that didnt help either. My problem is similar to the one you described. I have never created a backup and I don't want to do a Factory Reset as a fix to the problem because I don't want to lose the data. I also tried to follow your solution for backing up data but I got lost. I don't know where to start from. Thats why I am writing here.
I don't know if my phone is rooted. I did turn on Developer Mode on my phone in the past (if this info helps).
I do not know which Android version I have. I am guessing that it is Lollipop.
I never installed TWRP or any Custom Recovery software on my phone before.
The battery is working ok.
What I am looking for is:
1) Step by step guide to create a backup
2) Resolving Bootloop issue
