Moto G doesn't charge or power up

[rodrigojfuentes]

I'm sorry if this topic has been discussed so many times, but I couldn't find symptoms like the ones my Moto G has.

Two weeks ago, my Moto G reached out to 0% and shuted down. After that I've tried the following possible fixes:

• Leave the phone out a day off the charger and then charging it for 3-4 hours or even all night long.
• Pressing the power button for several minutes while connected to the wall charger.
• Connecting it to several chargers (750, 1500 and 2000 mah).
• Taking out the battery cover, disconnecting the battery flex and then reconnecting it.

A few things I noticed were that my phone came with a 450 mah charger in the box, and when I connect the phone, the LED light lits continuosly and it never goes off.

When I tried with 1500 and 2000 mah chargers, the LED lits too, and while pressing the power button, the LED light flashes one time after 2-3 minutes, and then flashes again after 5-6 minutes. But these flashes are very glimmer. And no matter what I do, the screen never lights up, and the LED light never goes off.

Please, I desperately need your help. I bought this phone two months ago and I've unlocked the bootloader, so I don't think warranty will cover the phone.

Thank you very much.

 

[ManBearrrPig]

if you press power + vol down does the phone goes to recovery? i figured out that even if the phone does not boot you can go to recovery (or is it bootloader?) and than go to barcodes and press vol up. some codes will show up. after a min or so it will turn off. repeat this until the phone wont even boot to recovery. now plug it in the charger and hold power button for 2-3min and than leave it charging for an hour and than try to power it up. if it will not work try to unplug it and plug it in again after a minute and than hold the power button again for 2-3min and leave it charging for an hour again. i got my moto g booted after few tryes.

it seems that moto g wont charge until the battery is completely drained.

 

[rodrigojfuentes]

I'm sorry but the phone won't boot into bootloader mode neither. Are there any other recommendations? Thanks for your reply.

EDIT: I'll see if I can record a video of the phone's behavior. Maybe it could help.

 

[sayonjk]

How to resolve this dead battery issue...

I'm sorry if this topic has been discussed so many times, but I couldn't find symptoms like the ones my Moto G has.

Two weeks ago, my Moto G reached out to 0% and shuted down. After that I've tried the following possible fixes:

• Leave the phone out a day off the charger and then charging it for 3-4 hours or even all night long.
• Pressing the power button for several minutes while connected to the wall charger.
• Connecting it to several chargers (750, 1500 and 2000 mah).
• Taking out the battery cover, disconnecting the battery flex and then reconnecting it.

A few things I noticed were that my phone came with a 450 mah charger in the box, and when I connect the phone, the LED light lits continuosly and it never goes off.

When I tried with 1500 and 2000 mah chargers, the LED lits too, and while pressing the power button, the LED light flashes one time after 2-3 minutes, and then flashes again after 5-6 minutes. But these flashes are very glimmer. And no matter what I do, the screen never lights up, and the LED light never goes off.

Please, I desperately need your help. I bought this phone two months ago and I've unlocked the bootloader, so I don't think warranty will cover the phone.

Thank you very much.

Answer.....I have exact similar problem for last one week and i figured it out how to recover..u have to leave the phone for 24 hours to discharge and then open the battery...See youtube tutorial how to open it....
then go to any local mobile repairing shop and ask him to charge or boost your battery..they have some kind of boost machine..ask them to do it for 10 min the put on the battery and hold the power button led will blink 3 times put the phone in charge i guarantee you u ll get ur moto g back....i have also sucessfully removed the outer glass from digitizer,,...but that another story...hope i helped you...

 

[AlbertDude]

I recently ran into this... I let my XT1032 battery deplete to 0% and then had a difficult time getting it to recharge.
When the phone was plugged in to any of these:
- my desktop PC
- powered USB hub
- game console USB port

it powered on briefly and showed the white screen with 0% battery indicator. The screen would then go blank and then after a few minutes the phone would boot successfully to my lock screen. However, it seemed to stop taking charge at this point and after a few minutes would shut itself down again. And the cycle would repeat.

I was able to get it to boot to the bootloader through normal means (Vol. Down + Power). But it behaved similarly in that it seemed to stop taking a charge and so after a few minutes it would power down as the battery ran out. And the cycle would repeat.

What finally worked for me was to use a different charger (and cable). I ended up using the charger that came with my tablet (Nexus 7) and the phone charged up the battery without issue -- I'm not sure whether the charging cable made a difference.

There's some discussion here:
http://androidforums.com/threads/moto-g-died-and-now-wont-charge.837568/

that suggests that when the phone hits 0% battery, it becomes fussy about the charger and that a high charging current is required or else the charging circuit shuts down.
My experience would support that theory. Seems a rather dumb design on Motorola's part...

Lesson here is to not let your device run down to 0%!