Moto G4+ Boot Animation Corrupted.

[Akhil_Vijay]

Hi devs,
My Moto G4+ was having some battery issues like it abruptly got switched off even if it had 80+% charge and I had to keep it in charge all the time. I thought it was some OS issue. Recently, Oreo OTA update came and I updated the phone but still the issue persisted. So, day before yesterday, similarly, the phone got switched off and I was not in a situation to plug it on charge. I came back home, plugged it to charge and switched on the phone. It got stuck in the Lenovo logo but the important thing is that messages and calls are coming, even I can attend calls but I can't enter into the OS. "Hey Google" command also works but the answer to the query is "phone is not getting signal" something like that. I suppose this might be some boot animation issue. Is there any way that I can flash the stock Oreo Update again without loosing my data? I somehow want my data back. Please help.

Thanks in advance.

 

[aadityaraj1]

Hi devs,
My Moto G4+ was having some battery issues like it abruptly got switched off even if it had 80+% charge and I had to keep it in charge all the time. I thought it was some OS issue. Recently, Oreo OTA update came and I updated the phone but still the issue persisted. So, day before yesterday, similarly, the phone got switched off and I was not in a situation to plug it on charge. I came back home, plugged it to charge and switched on the phone. It got stuck in the Lenovo logo but the important thing is that messages and calls are coming, even I can attend calls but I can't enter into the OS. "Hey Google" command also works but the answer to the query is "phone is not getting signal" something like that. I suppose this might be some boot animation issue. Is there any way that I can flash the stock Oreo Update again without loosing my data? I somehow want my data back. Please help.

Thanks in advance.

Hey mate!
Regarding that switching off issue that's a battery issue you need to change the battery with a new one and about flash stock oreo again yes you can flash I am attaching the link to stock oreo firmware and just don't run the fastboot erase userdata command and you'll have your data.
https://mirrors.lolinet.com/firmwar...ubsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip

And here's the link to the stock firmware flashing guide/helping thread https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138

 

[Akhil_Vijay]

Hey mate!
Regarding that switching off issue that's a battery issue you need to change the battery with a new one and about flash stock oreo again yes you can flash I am attaching the link to stock oreo firmware and just don't run the fastboot erase userdata command and you'll have your data.
https://mirrors.lolinet.com/firmwar...ubsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip

And here's the link to the stock firmware flashing guide/helping thread https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138

Thank you mate, it was indeed battery issue. The problem is solved. Actually the battery is bulged and when I took it to the service center (Not authorized) they just removed the battery and re-installed it and it just booted up as normal. They said I need to change the battery. Thank you for the reply and the link shared.