Moto G4 Plus Dead (only white light blinking near to touch button at bottom)

[samipaswaal]

Hei
I have problem with my moto g 4 plus mobile.As yesterday night i was working fine when i awake up the mobile was off.
I try to reset but nothing happened then i recharge it again with orignal charger nothing happened.

Then i remove the battery and plus it again but the same problem came white light start to blink again near to touch button.

White light only blink while charging.

Kindly any solution.


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[eekreek]

What did you do to 'reset'?

When I've had similar issues, I've held the power and volume up buttons for over a minute and eventually it turned on. If not, then volume down and power for over a minute. If you haven't, try that with and without the charger plugged in.

Hei
I have problem with my moto g 4 plus mobile.As yesterday night i was working fine when i awake up the mobile was off.
I try to reset but nothing happened then i recharge it again with orignal charger nothing happened.

Then i remove the battery and plus it again but the same problem came white light start to blink again near to touch button.

White light only blink while charging.

Kindly any solution.


Sent from my iPhone using Tapatalk

 

[7418988214]

Hei
I have problem with my moto g 4 plus mobile.As yesterday night i was working fine when i awake up the mobile was off.
I try to reset but nothing happened then i recharge it again with orignal charger nothing happened.

Then i remove the battery and plus it again but the same problem came white light start to blink again near to touch button.

White light only blink while charging.

Kindly any solution.


Sent from my iPhone using Tapatalk

Have you try volume up+down+power button at the same time your device is booted into fastboot mode the control to switch off your phone done..... Ok??

 

[samipaswaal]

Have you try volume up+down+power button at the same time your device is booted into fastboot mode the control to switch off your phone done..... Ok[emoji2][emoji39]

Yes i also tried this but this method also did not work.



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[samipaswaal]

What did you do to 'reset'?



When I've had similar issues, I've held the power and volume up buttons for over a minute and eventually it turned on. If not, then volume down and power for over a minute. If you haven't, try that with and without the charger plugged in.

I did both method with charger and without charger but nothing is happening any other solution.


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[toxinburn]

Mine does this all the time if I let it die you gotta have the oem charger if I recall correctly wish I could find the post about it I wanna say with oem charger you hold vol up or down try either while you plug it in and if you get the charging graphic you wanna then leave it charging for a while then retry the power button it's stuck in some sort of Sahara type mode from what I could see when that happens...let us have a bit more detail when it's plugged in do you see the charging graphics at all? If not and only seeing the LED light I'd bet it's in the mode others have mentioned here if you do then I am not certain but other times I had same prob just left it on charge for couple hours then it finally booted.

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[Outfield303]

I think your phone is bricked

 

[KinslayerDeth]

I think your phone is bricked

Please read the linked thread .

 

[echo92]

Please read the linked thread .

What linked thread are you referring to?

 

[Ekaksh Janweja]

Hei
I have problem with my moto g 4 plus mobile.As yesterday night i was working fine when i awake up the mobile was off.
I try to reset but nothing happened then i recharge it again with orignal charger nothing happened.

Then i remove the battery and plus it again but the same problem came white light start to blink again near to touch button.

White light only blink while charging.

Kindly any solution.

You must have hard Bricked your device happened to me once . See this video on YouTube -

Or refer to the ultimate hard bricking guide - https://forum.xda-developers.com/mo...4-plus-hardbrick-solved-guide-t3657761/page29


Hope this helps you

 

[RishabhZR]

I am facing similar problem with my G4 Plus. The difference is that my phone kept on hanging while doing normal tasks and then it used to restart. The weird thing was that while the phone booted up, there this boot animation where a person is doing flips there my phone used to hang and then it restarts. Only after that it used to completely boot up. But after 10-15 mins of usage it used to hang and restart.
One more weird thing that used to happen is that with every restart the battery used to drain drastically.
Then finally the phone died. And while charging the white led kept on blinking.

I took my phone for repair and even they were not able to figure out the problem. They replaced the battery but still the same issue. At the end they said that the problem is with motherboard and needed to be replaced.

Now I'm using Honor 7X but I still have my G4 Plus with me.
If anyone was able to boot up his device then please do reply on this thread.

 

[echo92]

I am facing similar problem with my G4 Plus. The difference is that my phone kept on hanging while doing normal tasks and then it used to restart. The weird thing was that while the phone booted up, there this boot animation where a person is doing flips there my phone used to hang and then it restarts. Only after that it used to completely boot up. But after 10-15 mins of usage it used to hang and restart.
One more weird thing that used to happen is that with every restart the battery used to drain drastically.
Then finally the phone died. And while charging the white led kept on blinking.

I took my phone for repair and even they were not able to figure out the problem. They replaced the battery but still the same issue. At the end they said that the problem is with motherboard and needed to be replaced.

Now I'm using Honor 7X but I still have my G4 Plus with me.
If anyone was able to boot up his device then please do reply on this thread.

Hmm, have you tried a firmware re-flash? Here's a stock firmware that should work on XT1643 devices - https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138 You do not have to re-lock the bootloader if you do not wish to (skip the OEM lock begin and OEM lock commands). I would recommend a full device wipe though (using the 'fastboot erase userdata' command) unless there's crucial data you still want to try to save on your G4 Plus. A full wipe however with the full flash should help us troubleshoot.

However, if a firmware flash doesn't work, then it does start to suggest there is a hardware issue. Do you experience reboots if booted to the bootloader or the recovery?

Also, do you recall if the hangs were random or were in a particular app or with a particular task?

 

[RishabhZR]

Hmm, have you tried a firmware re-flash? Here's a stock firmware that should work on XT1643 devices - https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138 You do not have to re-lock the bootloader if you do not wish to (skip the OEM lock begin and OEM lock commands). I would recommend a full device wipe though (using the 'fastboot erase userdata' command) unless there's crucial data you still want to try to save on your G4 Plus. A full wipe however with the full flash should help us troubleshoot.

However, if a firmware flash doesn't work, then it does start to suggest there is a hardware issue. Do you experience reboots if booted to the bootloader or the recovery?

Also, do you recall if the hangs were random or were in a particular app or with a particular task?

I tried to boot my device to fastboot after one and half month, as I was busy with my exams, and fortunately today it booted (Earlier it was not at all booting). But the hang and reboot problem still persists. So, now I'll try to re-flash the firmware and then I'll update about the status.
Currently my device is running on December Patch Firmware.

No, till now no reboots in bootloader and recovery. And yes, I forgot to mention, my recovery is stock. In December I went back to stock from rooted. But the bootloader was not locking. It still has that warning at the starting of boot process.


The reboots were random, it still are. The device is rebooting within 5 minutes of reboot.

 

[RishabhZR]

I tried to boot my device to fastboot after one and half month, as I was busy with my exams, and fortunately today it booted (Earlier it was not at all booting). But the hang and reboot problem still persists. So, now I'll try to re-flash the firmware and then I'll update about the status.
Currently my device is running on December Patch Firmware.

No, till now no reboots in bootloader and recovery. And yes, I forgot to mention, my recovery is stock. In December I went back to stock from rooted. But the bootloader was not locking. It still has that warning at the starting of boot process.


The reboots were random, it still are. The device is rebooting within 5 minutes of reboot.

Update on situation:

Even before I could try anything the phone battery died due to hanging and restarting and again the same thing, the phone is not at all booting up. I've tried the key combinations still it's not working.

 

[@ sanjay sahu]

Just you need to take and reinsert the battery strip to the board cause its non removable battery ..this worked for many ...may be will help you too

 

[RishabhZR]

Just you need to take and reinsert the battery strip to the board cause its non removable battery ..this worked for many ...may be will help you too

Sorry for late reply, I did tried it and also tried to replace the battery but it didn't boot up. So I took my phone to Service Centre where they kept the phone for 2 days and returned the phone saying that the problem is with the motherboard and it has to be replaced.

 

[oorya]

Hi,
I have a problem with my G4+.
The screen looks black even when turned on however when I shine a torch on the screen I can vaguely see the graphics but not enough to do anything with the phone.
My son suggests a problem with the back light. Is this a known fault and can it be fixed or is it a case of a new phone.

Thanks for any suggestions,
Martin

 

[Jenry]

i got solution

the problem is a flex, it is the one that contains the camera's flash, that flex has a small resistance, when it dies the phone stops charging, your phone is not briqueado just does not charge. replace that flex and the phone charging again

 

[nimofishy]

Have you try volume up+down+power button at the same time your device is booted into fastboot mode the control to switch off your phone done..... Ok

I am facing similar issue with G4 plus. phone's battery was low to about 13%, and was heating up in charging, so i thought to switch it off for faster charging. but its not booting up back after that. white led near fingerprint sensor keeps blinking when i put it to charge. i read this thread and tried the methods of holding power button, or power+volume up, or power+volume down, or power+volume up+volume down. but nothing works. i did all with and without charging. tried all these last night and this morning as well. meanwhile i left the phone in charge over night, for approx 8 hours. no charging screen, not booting up. now what ??

 

[ALPH000]

It's the battery.
Go to your nearby Motorola service center and either get your battery replaced, or ask them to boost your battery (if it works you'll save money.)