Moto G4 plus - Display IC is short - Phone is working - recover phone data

Gemz842

New member
Jul 16, 2018
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0
Hi,

My phone fell down from hand and display is gone. I checked with motorola service center, they have told that display IC is gone.
My phone is working fine without display, If I call then I am able to hear the ringtone and finger print scanner also working fine. my phone USB debugging is turned off.

I have very important information in the mobile. I need that data.

Kindly let me know to get the data from mobile.
 

____Mdd

Senior Member
Jul 26, 2016
721
330
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Hi,

My phone fell down from hand and display is gone. I checked with motorola service center, they have told that display IC is gone.
My phone is working fine without display, If I call then I am able to hear the ringtone and finger print scanner also working fine. my phone USB debugging is turned off.

I have very important information in the mobile. I need that data.

Kindly let me know to get the data from mobile.
Is bootloader unlocked or locked and TWRP installed ?

The only way i know is somehove turn USB mode from 'Charge only' to 'file transfer'

I don't know if Google app / assistant / "ok google" can change it ?

Other way is your luck, if Touch is working, you can ask someone with same device to see where notification and other menu appeare, and go tap and see your luck.. (or ask someone here on xda to provide usefull screenshots of menu.)
 

Gemz842

New member
Jul 16, 2018
3
0
0
Is bootloader unlocked or locked and TWRP installed ?

The only way i know is somehove turn USB mode from 'Charge only' to 'file transfer'

I don't know if Google app / assistant / "ok google" can change it ?

Other way is your luck, if Touch is working, you can ask someone with same device to see where notification and other menu appeare, and go tap and see your luck.. (or ask someone here on xda to provide usefull screenshots of menu.)
I did not change any settings in mobile, so bootloader is locked.. and TWRP is not installed..
I have disabled the USB debugging few days before my phone got broken (Unfortunate).

Touch is not working because of Display IC short.

Is there a way to enable USB debugging using Clockworkmod recovery or some other procedure to enable MTP file transfer.
Any suggestion to do it using OTG Mouse/Keyboard?
 

strongst

Forum Moderator
Staff member
Sep 18, 2007
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I did not change any settings in mobile, so bootloader is locked.. and TWRP is not installed..
I have disabled the USB debugging few days before my phone got broken (Unfortunate).

Touch is not working because of Display IC short.

Is there a way to enable USB debugging using Clockworkmod recovery or some other procedure to enable MTP file transfer.
Any suggestion to do it using OTG Mouse/Keyboard?
Then there's no way, sadly, but without touch you can't navigate to mtp as mentioned before and you also can't turn on own debugging. But unlocking bootloader wipes your phone, so this isn't a good idea :rolleyes:
 

____Mdd

Senior Member
Jul 26, 2016
721
330
63
24
I did not change any settings in mobile, so bootloader is locked.. and TWRP is not installed..
I have disabled the USB debugging few days before my phone got broken (Unfortunate).

Touch is not working because of Display IC short.

Is there a way to enable USB debugging using Clockworkmod recovery or some other procedure to enable MTP file transfer.
Any suggestion to do it using OTG Mouse/Keyboard?
As strongst said there is no safe way..

You can ask service center guys if they can change particular circuit/ic and make it work or not... If they say to change motherboard, then refuse to change, otherwise you will lost everything..

As you said to do with mouse/keyboard,

You need same device with same configuration, so you can measure exact distance of mouse to do necessary settings, but it will be completely blind, you will be not sure what you are clicking at.. same with keyboard...

(Also thing to note, if you have screen lock, first difficulty is to unlock it.)

TEST YOUR LUCK...
After it, there is no other way..:(
 

Gemz842

New member
Jul 16, 2018
3
0
0
As strongst said there is no safe way..

You can ask service center guys if they can change particular circuit/ic and make it work or not... If they say to change motherboard, then refuse to change, otherwise you will lost everything..

As you said to do with mouse/keyboard,

You need same device with same configuration, so you can measure exact distance of mouse to do necessary settings, but it will be completely blind, you will be not sure what you are clicking at.. same with keyboard...

(Also thing to note, if you have screen lock, first difficulty is to unlock it.)

TEST YOUR LUCK...
After it, there is no other way..:(
I tried replacing IC and display but that does not work. OTG mouse is very difficult, can any one provide the key combinations to enable USB Debugging or switch on WIFI?
 
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