Moto G4 Plus fastboot brick

Likhith Emmanuel

New member
Apr 1, 2017
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Kurnool
when i trying to install latest gpt.bin and bootloader and i try older also it is showing
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) has-slot:partition: not found
target reported max download size of 536870912 bytes
sending 'partition' (32 KB)...
OKAY [ 0.000s]
writing 'partition'...
(bootloader) Security version downgrade

(bootloader) Image primary_gpt failed validation

(bootloader) Preflash validation failed
FAILED (remote failure)
finished. total time: 0.078s

Bootloader

(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) has-slot:bootloader: not found
target reported max download size of 536870912 bytes
sending 'bootloader' (3651 KB)...
OKAY [ 0.126s]
writing 'bootloader'...
(bootloader) validating: bootloader.default.xml ...
(bootloader) Invalid partition name aboot
(bootloader) will fail: flash:aboot
FAILED (remote failure)
finished. total time: 0.263s
please help.
 

echo92

Senior Member
Jan 1, 2017
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Which blankflash files are you using that are causing this error, the September 2017 or June 2017 ones?

You may wish to try the December 2017 GPT and bootloader files : https://drive.google.com/open?id=1IfAX7v94ooB5wS7KTJGNYfQ2kXkHxP80

If the December 2017 GPT/bootloader files work, then you will want to re-flash the NPJS25.93-14-13 stock ROM (mainly for Brazil, India, EU and UK users, may flash onto other region's devices) to fully repair: https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138
 
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Samruddh

Member
Apr 28, 2017
37
7
0
when i trying to install latest gpt.bin and bootloader and i try older also it is showing
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) has-slot:partition: not found
target reported max download size of 536870912 bytes
sending 'partition' (32 KB)...
OKAY [ 0.000s]
writing 'partition'...
(bootloader) Security version downgrade

(bootloader) Image primary_gpt failed validation

(bootloader) Preflash validation failed
FAILED (remote failure)
finished. total time: 0.078s

Bootloader

(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) has-slot:bootloader: not found
target reported max download size of 536870912 bytes
sending 'bootloader' (3651 KB)...
OKAY [ 0.126s]
writing 'bootloader'...
(bootloader) validating: bootloader.default.xml ...
(bootloader) Invalid partition name aboot
(bootloader) will fail: flash:aboot
FAILED (remote failure)
finished. total time: 0.263s
please help.
Same error while unlocking bootloader..moto g4 xt1624
 

echo92

Senior Member
Jan 1, 2017
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Plymouth
Same error while unlocking bootloader..moto g4 xt1624
Can I ask what steps you've tried when unlocking the bootloader please? Have you followed this guide, https://forum.xda-developers.com/showpost.php?p=67031801&postcount=2 and if so, what errors are you getting? If you could, please post a screenshot of the error or the text of the error.

Is your device bought from a carrier (and thus carrier locked) or an Amazon Prime device or was it from Amazon/a retailer?

Could we see your getvar info please?

1)Boot your device to the bootloader. Connect via USB to your computer.
2)In the ADB terminal, type 'fastboot getvar all' without quotes. Press Enter.
3)Paste the output into a post here please. You may wish to remove IMEI numbers.
 

Samruddh

Member
Apr 28, 2017
37
7
0
Can I ask what steps you've tried when unlocking the bootloader please? Have you followed this guide, https://forum.xda-developers.com/showpost.php?p=67031801&postcount=2 and if so, what errors are you getting? If you could, please post a screenshot of the error or the text of the error.

Is your device bought from a carrier (and thus carrier locked) or an Amazon Prime device or was it from Amazon/a retailer?

Could we see your getvar info please?

1)Boot your device to the bootloader. Connect via USB to your computer.
2)In the ADB terminal, type 'fastboot getvar all' without quotes. Press Enter.
3)Paste the output into a post here please. You may wish to remove IMEI numbers.
Yeah i ordered in amazon
 

echo92

Senior Member
Jan 1, 2017
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Plymouth
Yeah i ordered in amazon
Okay, was it an Amazon Prime device (with the adverts on the lock screen) or just a retail device sold by Amazon?

As far as I know, the Amazon Prime version cannot have its bootloader unlocked, and Motorola won't issue an unlock key for such devices. You'll know if it's an Amazon Prime device from adverts on the lockscreen and if you go to Settings>About Phone, under software channel it'll say AMZ. On retail devices it'll be retin (retail India) or reteu (retail Europe) etc.
 

Samruddh

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Apr 28, 2017
37
7
0
Okay, was it an Amazon Prime device (with the adverts on the lock screen) or just a retail device sold by Amazon?

As far as I know, the Amazon Prime version cannot have its bootloader unlocked, and Motorola won't issue an unlock key for such devices. You'll know if it's an Amazon Prime device from adverts on the lockscreen and if you go to Settings>About Phone, under software channel it'll say AMZ. On retail devices it'll be retin (retail India) or reteu (retail Europe) etc.
Retin it is showing..pls do check attachment..help me with this..i want to root my phone to do customizations..im bored with this 7.0
 

Attachments

echo92

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Jan 1, 2017
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Retin it is showing..pls do check attachment..help me with this..i want to root my phone to do customizations..im bored with this 7.0
Okay, and can you post the getvar info as previously requested please?

Can I ask what steps you performed to attempt to unlock your bootloader as well? I'd like to know how far you got so we can help you.
 

Samruddh

Member
Apr 28, 2017
37
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0
Okay, and can you post the getvar info as previously requested please?

Can I ask what steps you performed to attempt to unlock your bootloader as well? I'd like to know how far you got so we can help you.
Ok ll execute getvar command soon..

I followed same steps as u shown in that link..
* Switched on developer option to enable oem unlocking n usb debugging
*Downloaded n installed sdk tools
*From motorola website Writing commands to unlock oem data by opening shift+right button command window

It always shows
Failed to get unlock data
0.350(some seconds)
Finished
 

Samruddh

Member
Apr 28, 2017
37
7
0
Ok ll execute getvar command soon..

I followed same steps as u shown in that link..
* Switched on developer option to enable oem unlocking n usb debugging
*Downloaded n installed sdk tools
*From motorola website Writing commands to unlock oem data by opening shift+right button command window

It always shows
Failed to get unlock data
0.350(some seconds)
Finished
The same it shows as in the following attachment
 

Attachments

echo92

Senior Member
Jan 1, 2017
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Ok ll execute getvar command soon..

I followed same steps as u shown in that link..
* Switched on developer option to enable oem unlocking n usb debugging
*Downloaded n installed sdk tools
*From motorola website Writing commands to unlock oem data by opening shift+right button command window

It always shows
Failed to get unlock data
0.350(some seconds)
Finished
Can you try with the minimal ADB tools as well? https://forum.xda-developers.com/showthread.php?t=2317790 and with the minimal ADB tools, use 'fastboot oem get_unlock_data' without quotes.

Have you had your motherboard changed? If not, and you cannot get the unlock data, then you may have to post to the official Lenovo/Motorola forums: https://forums.lenovo.com/t5/forums/v3_1/forumtopicpage/board-id/230/thread-id/2654/page/1

As requested in the first post of that page, please provide the getvar info and the result of the get_unlock_data (whatever it is) in your post, else the admin may not forward your request to the internal team.
 

echo92

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Jan 1, 2017
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I tried with adb tools and I've not changed motherboard..here s result of getvar
Hmm, you have a CID of 0x0000 which should be unlockable. I wonder what's happened to your ro.carrier though, that should read retin rather than unknown.

I'd post on the Lenovo/Motorola forum I linked above with the information requested in the opening post of that thread. By the way, you can copy by right clicking in the menubar of the command line window then going to Edit>Copy. Saves you having to take a screenshot and they'll want a text entry.
 

Samruddh

Member
Apr 28, 2017
37
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Hmm, you have a CID of 0x0000 which should be unlockable. I wonder what's happened to your ro.carrier though, that should read retin rather than unknown.

I'd post on the Lenovo/Motorola forum I linked above with the information requested in the opening post of that thread. By the way, you can copy by right clicking in the menubar of the command line window then going to Edit>Copy. Saves you having to take a screenshot and they'll want a text entry.

Ok..ll paste the text info from next! Thanks!
 

Samruddh

Member
Apr 28, 2017
37
7
0
Hmm, you have a CID of 0x0000 which should be unlockable. I wonder what's happened to your ro.carrier though, that should read retin rather than unknown.

I'd post on the Lenovo/Motorola forum I linked above with the information requested in the opening post of that thread. By the way, you can copy by right clicking in the menubar of the command line window then going to Edit>Copy. Saves you having to take a screenshot and they'll want a text entry.
Any updates on this?
 

echo92

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Jan 1, 2017
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Plymouth
Any updates on this?
Did you post on the Lenovo/Motorola official forum thread as directed? They are the only ones likely to help you at this stage.

I see one new report from an athene device in the last few days, but that device is from Argentina. As an aside, that report has no IMEI, which may slow down the help to get their code.

Please post in the Bootloader Unlock thread on the Motorola/Lenevo forum, with the getvar info (with IMEI) and the result of the get_unlock_data as directed. They then should forward the message to their internal teams and look for an email response in 48-72 hours (or 2-3 working days).
 
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Utcresta

New member
Feb 7, 2016
3
1
0
Bangalore
facing same issue

anyone found solution for this?
i have an indian version xt1643
"failed to initialize partition table" main problem i guess
it'd be great if i get any help
 

echo92

Senior Member
Jan 1, 2017
3,730
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Plymouth
anyone found solution for this?
i have an indian version xt1643
"failed to initialize partition table" main problem i guess
it'd be great if i get any help
Hmm, what have you tried so far? Can you describe what happened before experiencing this error?

Looking through your image, though it's quite low resolution, I see no entries in your firmware version or kernel or baseband, which suggests you used the blankflash at some point?
 

Utcresta

New member
Feb 7, 2016
3
1
0
Bangalore
Hmm, what have you tried so far? Can you describe what happened before experiencing this error?

Looking through your image, though it's quite low resolution, I see no entries in your firmware version or kernel or baseband, which suggests you used the blankflash at some point?
I had Resurrection Remix Oreo on the device. I was just using the phone casually with vanced youtube running on the background and facebook messenger too. Suddenly it froze so i tried to restart it but no response and then after some time the screen went blank. When plugged in to charge, the led glowed and screen was plain blank without the screen lighting up. So I googled and found the following thread.
https://forum.xda-developers.com/moto-g4-plus/help/solved-unbrick-hard-bricked-dead-t3585016

Followed the procedure then the screen was up again. The screen i got after doing this is below. Sorry for the low resolution hope you can understand it.
https://imgur.com/a/mAUFgiJ

IMEI is gone. It shows all 0s in the imei field. Tried flashing stock recovery, custom recovery, twrp no luck. The device is recognized as "fastboot athene_16mp S" when connected to pc.
Hope you can help.
 
Last edited:

HeethJain21

Senior Member
Mar 10, 2015
457
206
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Mumbai
I had Resurrection Remix Oreo on the device. I was just using the phone casually with vanced youtube running on the background and facebook messenger too. Suddenly it froze so i tried to restart it but no response and then after some time the screen went blank. When plugged in to charge, the led glowed and screen was plain blank without the screen lighting up. So I googled and found the following thread.
https://forum.xda-developers.com/moto-g4-plus/help/solved-unbrick-hard-bricked-dead-t3585016

Followed the procedure then the screen was up again. The screen i got after doing this is below. Sorry for the low resolution hope you can understand it.
https://imgur.com/a/mAUFgiJ

IMEI is gone. It shows all 0s in the imei field. Tried flashing stock recovery, custom recovery, twrp no luck. The device is recognized as "fastboot athene_16mp S" when connected to pc.
Hope you can help.
That isn't your actual fastboot mode. fastboot getvar will not show proper details. I too had tried and got imei as multiple 0 with "fastboot getvar", also had seen a lot of other things missing too.

Download and flash the latest stock nougat from here: https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138

Before flashing stock rom, you will need to flash latest "bootloader" and "gpt". First flash bootloader and gpt and then reboot to bootloader (fastboot reboot bootloader).

Now you will have your original bootloader back. Now you can flash stock nougat rom and everything will be back to normal.

I hope you have not upgraded to soak test oreo by "locked bootloader" method because if you did then you will have to wait till fastboot rom for oreo comes out or ask someone who is on soak test oreo to provide their bootloader and gpt partitions (if they upgrades by locked bootloader method), as you wouldn't be able to flash nougat bootloader and gpt partitions.
 

Athul56

New member
Mar 20, 2014
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0
i have a similar problem on my xt1643 as it is only booting to the locked bootloader, and tried all the gpt.bin till april 2018 while all the others gave the downgrade error, april 2018 gave the following error.

PS C:\adb> fastboot flash partition gpt.bin
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) has-slot:partition: not found
target reported max download size of 536870912 bytes
sending 'partition' (32 KB)...
OKAY [ 0.005s]
writing 'partition'...
(bootloader) Flashing primary GPT image...
(bootloader) Flashing backup GPT image...
(bootloader) Failed to write EFI backup GPT header.

(bootloader) Failed to program partition table
FAILED (remote failure)
finished. total time: 0.086s
PS C:\adb>

---------- Post added at 03:03 PM ---------- Previous post was at 03:00 PM ----------

i have a similar problem on my xt1643 as it is only booting to the locked bootloader, and tried all the gpt.bin till april 2018 while all the others gave the downgrade error, april 2018 gave the following error.

PS C:\adb> fastboot flash partition gpt.bin
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) has-slot:partition: not found
target reported max download size of 536870912 bytes
sending 'partition' (32 KB)...
OKAY [ 0.005s]
writing 'partition'...
(bootloader) Flashing primary GPT image...
(bootloader) Flashing backup GPT image...
(bootloader) Failed to write EFI backup GPT header.

(bootloader) Failed to program partition table
FAILED (remote failure)
finished. total time: 0.086s
PS C:\adb>
PS C:\adb> fastboot getvar all
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8952-B1.07
(bootloader) product: athene_16mp
(bootloader) board: athene_16mp
(bootloader) secure: yes
(bootloader) hwrev: P2A
(bootloader) radio: 4
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB MICRON Q3J97V RV=08 PV=10 FV=00000000000000A2
(bootloader) ram: 3GB MICRON LP3 DIE=6Gb M5=03 M6=00 M7=00 M8=7B
(bootloader) cpu: MSM8952
(bootloader) serialno: ZY223RFGVV
(bootloader) cid: 0x0032
(bootloader) channelid: 0xc0
(bootloader) uid: DB66230200000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Last time flashing failed
(bootloader) imei: *************
(bootloader) meid:
(bootloader) date: 01-07-2017
(bootloader) sku: XT1643
(bootloader) battid: SNN5970A
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Tue Aug 2 4:37: 6 UTC 2016"
(bootloader) ro.build.fingerprint[0]: motorola/athene_f/athene_f:7.0/NPJ
(bootloader) ro.build.fingerprint[1]: S25.93-14-18/3:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.25.236.3.athene.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.BR.1.3.6-01710-8976.0
(bootloader) version-baseband[0]: M8952_70030.25.03.62.02R ATHENE_INDIA_
(bootloader) version-baseband[1]: DSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.10.84-ge03508d-00131-g44
(bootloader) kernel.version[1]: 2576f ([email protected]) (gcc version
(bootloader) kernel.version[2]: 4.8 (GCC) ) #1 SMP PREEMPT Wed Mar 28 06
(bootloader) kernel.version[3]: :58:16 CDT 2018
(bootloader) sbl1.git: git=MBM-NG-VB1.07-0-g57d1343
(bootloader) rpm.git: git=MBM-NG-VB1.06-0-ga970ead
(bootloader) tz.git: git=69dd24b-dirty
(bootloader) hyp.git: git=69dd24b-dirty
(bootloader) keymaster.git: git=69dd24b-dirty
(bootloader) cmnlib.git: git=69dd24b-dirty
(bootloader) aboot.git: git=MBM-NG-VB1.07-0-gf9b89ba
(bootloader) qe: qe 0/0
(bootloader) frp-state: protected (77)
(bootloader) ro.carrier: retin
all: listed above
 
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