moto g4 plus is automatically shutting down

nawazsk611

Member
Mar 12, 2017
5
0
0
i have a moto g4 plus xt1643 my device was bricked i flashed a stock rom
after flashing my device won't turn on
the motorola logo appears about 20 seconds and it will automatically power off
rarely it will successfully turn on only sometimes
when it turn on i unlock his bootloader and flash twrp recovery and i flash miui 8 on moto g4 plus
it will successfully turned on and good working
and when i get back to stock rom it won't turn on only motorola logo appears and it will automaticall turn on
and when it automatic turned off it will show in pc Qualcomm HS-USB QDLoader 9008

what is the problem please reply
 

dicarli

Senior Member
May 2, 2013
133
21
0
Rio de Janeiro
----Fix is at the end----

It's been happening to me. My moto G4 plus would shut down when I had the brightness on max, recorded video, played loud audio, had incoming calls, etc.
I investigated a lot and everything pointed towards the battery. But the battery charged fine and lasted fine, and with the charger connected it would not happen. Tried recalibrating it but it didn't work. Then I downloaded an app which would show me the battery voltage in realtime. So I did some more tests. I tried doing power intensive things (flashlight, video, etc) and checking the voltage. When I was doing something power-hungry the voltage would drop to 3.2-3.1 volts, and then slowly rise up, which indicated the battery could not deliver too much current rapidly.
So I tought of two possibilities, the battery could be faulty, or the contacts were loose/dirty. And I did the easy/cheap fix to see if it worked, I just disconnected and reconnected the battery connector, and it worked like a charm, no more shutting down out of nowhere, even at 10% battery and with power intentive tasks.

TL;DR: If it happens to you, remove the battery connector and reattach it again. It worked for me. If it doesn't, replace the battery.
This seemed to work for me. Haven't had a shutdown for a day now. Let's see if it keeps like that.
 

Tomasitoke

New member
Jul 2, 2011
3
5
0
tomasito.hackhut.com
Just an update, it's been almost 6 months since the fix I did and I haven't had any issues. Phone keeps working as it should, I didn't have the phone suddently shut off on me again and I have been using it with max brightness every day.

----Fix is at the end----

It's been happening to me. My moto G4 plus would shut down when I had the brightness on max, recorded video, played loud audio, had incoming calls, etc.
I investigated a lot and everything pointed towards the battery. But the battery charged fine and lasted fine, and with the charger connected it would not happen. Tried recalibrating it but it didn't work. Then I downloaded an app which would show me the battery voltage in realtime. So I did some more tests. I tried doing power intensive things (flashlight, video, etc) and checking the voltage. When I was doing something power-hungry the voltage would drop to 3.2-3.1 volts, and then slowly rise up, which indicated the battery could not deliver too much current rapidly.
So I tought of two possibilities, the battery could be faulty, or the contacts were loose/dirty. And I did the easy/cheap fix to see if it worked, I just disconnected and reconnected the battery connector, and it worked like a charm, no more shutting down out of nowhere, even at 10% battery and with power intentive tasks.

TL;DR: If it happens to you, remove the battery connector and reattach it again. It worked for me. If it doesn't, replace the battery.
 
  • Like
Reactions: dicarli

adrian.benjuya

New member
Jun 9, 2018
1
0
0
----Fix is at the end----

It's been happening to me. My moto G4 plus would shut down when I had the brightness on max, recorded video, played loud audio, had incoming calls, etc.
I investigated a lot and everything pointed towards the battery. But the battery charged fine and lasted fine, and with the charger connected it would not happen. Tried recalibrating it but it didn't work. Then I downloaded an app which would show me the battery voltage in realtime. So I did some more tests. I tried doing power intensive things (flashlight, video, etc) and checking the voltage. When I was doing something power-hungry the voltage would drop to 3.2-3.1 volts, and then slowly rise up, which indicated the battery could not deliver too much current rapidly.
So I tought of two possibilities, the battery could be faulty, or the contacts were loose/dirty. And I did the easy/cheap fix to see if it worked, I just disconnected and reconnected the battery connector, and it worked like a charm, no more shutting down out of nowhere, even at 10% battery and with power intentive tasks.

TL;DR: If it happens to you, remove the battery connector and reattach it again. It worked for me. If it doesn't, replace the battery.
Thanks for sharing your solution. I'd like to try it because I'm facing the same problem, but I'm a bit confused, what do you mean by "battery connector"? are you talking about the battery plug (the wire)? or is it something else?

Thanks!
 

dicarli

Senior Member
May 2, 2013
133
21
0
Rio de Janeiro
Thanks for sharing your solution. I'd like to try it because I'm facing the same problem, but I'm a bit confused, what do you mean by "battery connector"? are you talking about the battery plug (the wire)? or is it something else?

Thanks!
It's the battery wire. Unplug it, clean it with isopropyl alcohol if possible, and replug it.

Haven't had any problems so far either.
 
  • Like
Reactions: adrian.benjuya

srinivasavvs1969

New member
Feb 3, 2019
1
0
0
hi,
sir/mam
I am using moto g4 plus and I am facing a problem my phone is shutting down automatically while normal using and after powering on my phone my battery goes to 60%...I am using official 7.0 but after default phone installation same condition
please help us to fix this problem.
thanks
 

SnoopDoge

Senior Member
Oct 31, 2016
231
86
28
Amman
That's why you need ISOPROPYL ALCOHOL, not any mixture you can drink ;)
no lol.. i don't even drink,, i just have rubbing alcohol from the local pharmacy, although they didn't write the percentage on the bottle

---------- Post added at 02:45 PM ---------- Previous post was at 02:35 PM ----------

That's why you need ISOPROPYL ALCOHOL, not any mixture you can drink ;)
i just found out, the alcohol i have is labeled as "absolute alcohol" meaning it's pure, which is a plus for me i guess
 

dicarli

Senior Member
May 2, 2013
133
21
0
Rio de Janeiro
no lol.. i don't even drink,, i just have rubbing alcohol from the local pharmacy, although they didn't write the percentage on the bottle

---------- Post added at 02:45 PM ---------- Previous post was at 02:35 PM ----------



i just found out, the alcohol i have is labeled as "absolute alcohol" meaning it's pure, which is a plus for me i guess
Rubbing alcohol will do
 
Our Apps
Get our official app!
The best way to access XDA on your phone
Nav Gestures
Add swipe gestures to any Android
One Handed Mode
Eases uses one hand with your phone