Moto G4 Plus SIM slot not working

[venky03]

I am using a jio sim and and idea sim on my phone
Jio is working fine in both the slots but idea sim is not working and when i insert a sim card from other operators it shows different names
Please help me

 

[strongst]

I am using a jio sim and and idea sim on my phone
Jio is working fine in both the slots but idea sim is not working and when i insert a sim card from other operators it shows different names
Please help me

Would be interesting what device variant, rom version and bootloader status you have.

But it is a very localized problem, maybe users from your country with the same provider cards can help.

 

[venky03]

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Moto G4 plus XT1643
Stock ROM
Build number NPJS25.93-14-18
Unlocked bootloader