Moto G4 plus stock naugat - GPS not acquiring satellite.

soorajnair

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Feb 24, 2018
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recently I have noticed that the GPS is not functioning, it is not acquiring the satellite.I have tried all the usual troubleshooting like reset etc.

Does anyone have a solution to this issue?
 

strongst

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Sep 18, 2007
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recently I have noticed that the GPS is not functioning, it is not acquiring the satellite.I have tried all the usual troubleshooting like reset etc.

Does anyone have a solution to this issue?
Can you please provide the system screenshot with your security patch number, they baseband version and the rom version?

What reset did you do? Factory reset? Have you an unlocked bootloader and twrp or not?
 
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soorajnair

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Feb 24, 2018
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I have Hard reset and also tried apps like GPS status to resolve this issue.
this phone is not rooted/bootloader unlocked its stock.
following is the security patch number, they baseband version and the rom version details.

drive.google.com/open?id=1SIsKQIykwO4GALAUL9rZDq6QOpUeYlx3
 
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soorajnair

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Feb 24, 2018
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Can you please provide the system screenshot with your security patch number, they baseband version and the rom version?

What reset did you do? Factory reset? Have you an unlocked bootloader and twrp or not?
I have Hard reset and also tried apps like GPS status to resolve this issue.
this phone is not rooted/bootloader unlocked its stock.
following is the security patch number, they baseband version and the rom version details.

Screenshot - About phone

screenshot is also at the link:

drive.google.com/open?id=1SIsKQIykwO4GALAUL9rZDq6QOpUeYlx3
 

soorajnair

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Feb 24, 2018
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Do you have Location Accuracy set to High, rather than Battery Saving?

Which apps have you tried to confirm your GPS is not working, and what results do you get from these apps? You may wish to be outside to get the best signal from the GPS satelites.
Yes it's in high accuracy, even tried switching different location accuracy but no luck.I tried Google maps ,it show location inaccurate and then jumps around.Then I used GPS status app ,I found that it's able to search and list satellites but it's not locking to any satellites.
I even test with the builtin app called device help, it also showed tat GPS is not locking to any satellite.
 

echo92

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Jan 1, 2017
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Yes it's in high accuracy, even tried switching different location accuracy but no luck.I tried Google maps ,it show location inaccurate and then jumps around.Then I used GPS status app ,I found that it's able to search and list satellites but it's not locking to any satellites.
I even test with the builtin app called device help, it also showed tat GPS is not locking to any satellite.
Is this behaviour the same outdoors, or at least with a clear line of sight to the sky? I would like to rule out local interference if we can (e.g. tall buildings that may interfere with receiving the GPS signal). Where are you (generally, no need for specifics) and do other GPS based devices lock on okay? Did this loss of GPS happen randomly?

Can you check with the Satellite Check - GPS Status app and show the satellite graph or satellite positions graph, please? They should not show your actual location, please check before posting.

As you've done a hard reset, you could look into re-flashing the stock ROM, see if that repairs anything: https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138

If that doesn't, we may have to consider a service repair, unless someone has an idea?
 
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soorajnair

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Feb 24, 2018
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I am on open terrace,this is happening freaqntly have done hard reset.due this I got lost twice during a long bike ride.i thinking of editing gpS.config file. could u just??
 
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ar_156

Senior Member
Mar 3, 2007
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I did reset Wifi, network connection, full reset, same result, can't catch the GPS.
Opened the back and inner cover, pull both GPS antenna's pin, then put the inner cover again, done, GPS signal is back.
G4 plus is an old phone, the GPS pin (on board) loose the contact with the GPS copper pad (on the inner cover).
 
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