Moto G5S Plus [Stock]: Backup data with bootloop

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XDrakars

New member
Sep 12, 2020
1
0
Hi,
I woke up with my Moto G5S Plus stuck with bootloop screen (i can just see Hello word during startup and then the phone reboot itself). The phone has all from stock (so officials bootloader and rom)
My goal is not losing precious photos and informations that i would want to preserve or save to my computer.

I already try a lot of things like:
- Safe Boot
- Booting with bootloader with Factory Mode
- Restart multiple time
- Clean cache partition by Recovery mode and by fastboot
- Re-flash stock ROM with fastboot and SANDERS_OPS28.65-36-14_cid50_subsidy-DEFAULT_regulatory-DEFAULT
But still in bootloop.

I try also to looking a lot of posts but seems that is not possibile to download my photos with fastboot/adb/recovery mode with stock firmware.

Other options like:
- Wipe Data partition from Recovery Mode
- Unlock bootloader for boot TWRP and then save my files
- Use Rescue by Rescue and Smart Assistant Tool
Should resolve but they cause the loosing of my data for what i read and if i understand right.

So, is there a way for recover my personal files without losing it during the hard-reset of the phone?

Thanks a lot :)

Some infos:
Code:
$ ./fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C2.12
(bootloader) product: sanders
(bootloader) board: sanders
(bootloader) secure: yes
(bootloader) hwrev: P4
(bootloader) radio: 1
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG RX1BMB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 3GB SAMSUNG LP3 DIE=6Gb M5=01 M6=05 M7=00 M8=7B
(bootloader) cpu: MSM8953
(bootloader) serialno:  * hided *
(bootloader) cid: 0x0032
(bootloader) channelid: 0x40
(bootloader) uid: * hided *
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 534773760
(bootloader) reason: Volume down key pressed
(bootloader) imei: * hided *
(bootloader) meid:
(bootloader) date: 08-10-2017
(bootloader) sku: XT1805
(bootloader) carrier_sku:
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time:
(bootloader) ro.build.fingerprint[0]: motorola/sanders_n/sanders_n:8.1.0
(bootloader) ro.build.fingerprint[1]: /OPS28.65-36-14/63857:user/release
(bootloader) ro.build.fingerprint[2]: -keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.28.271.12.sanders.re
(bootloader) ro.build.version.full[1]: tail.en.US
(bootloader) ro.build.version.qcom: LA.UM.6.6.r1-08600-89xx.0
(bootloader) version-baseband: M8953_52.61.07.98R SANDERS_EMEADSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.71-perf-gfde333e (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x 2015
(bootloader) kernel.version[2]: 0123 (prerelease) (GCC) ) #1 SMP PREEMPT
(bootloader) kernel.version[3]:  Tue Aug 13 15:23:08 CDT 2019
(bootloader) sbl1.git: git=MBM-NG-VC2.12-0-g698fb2f
(bootloader) rpm.git: git=92e5e21-dirty
(bootloader) tz.git: git=d95e83f
(bootloader) devcfg.git: git=d95e83f
(bootloader) keymaster.git: git=d95e83f
(bootloader) cmnlib.git: git=d95e83f
(bootloader) cmnlib64.git: git=d95e83f
(bootloader) prov.git: git=d95e83f
(bootloader) aboot.git: git=MBM-NG-VC2.12-0-g07ff23c
(bootloader) frp-state: protected (77)
(bootloader) ro.carrier: reteu
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
all: listed above
Finished. Total time: 0.008s
 
Last edited:

Nc864

New member
May 7, 2021
1
0
Hi,
I woke up with my Moto G5S Plus stuck with bootloop screen (i can just see Hello word during startup and then the phone reboot itself). The phone has all from stock (so officials bootloader and rom)
My goal is not losing precious photos and informations that i would want to preserve or save to my computer.

I already try a lot of things like:
- Safe Boot
- Booting with bootloader with Factory Mode
- Restart multiple time
- Clean cache partition by Recovery mode and by fastboot
- Re-flash stock ROM with fastboot and SANDERS_OPS28.65-36-14_cid50_subsidy-DEFAULT_regulatory-DEFAULT
But still in bootloop.

I try also to looking a lot of posts but seems that is not possibile to download my photos with fastboot/adb/recovery mode with stock firmware.

Other options like:
- Wipe Data partition from Recovery Mode
- Unlock bootloader for boot TWRP and then save my files
- Use Rescue by Rescue and Smart Assistant Tool
Should resolve but they cause the loosing of my data for what i read and if i understand right.

So, is there a way for recover my personal files without losing it during the hard-reset of the phone?

Thanks a lot :)

Some infos:
Code:
$ ./fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C2.12
(bootloader) product: sanders
(bootloader) board: sanders
(bootloader) secure: yes
(bootloader) hwrev: P4
(bootloader) radio: 1
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG RX1BMB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 3GB SAMSUNG LP3 DIE=6Gb M5=01 M6=05 M7=00 M8=7B
(bootloader) cpu: MSM8953
(bootloader) serialno:  * hided *
(bootloader) cid: 0x0032
(bootloader) channelid: 0x40
(bootloader) uid: * hided *
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 534773760
(bootloader) reason: Volume down key pressed
(bootloader) imei: * hided *
(bootloader) meid:
(bootloader) date: 08-10-2017
(bootloader) sku: XT1805
(bootloader) carrier_sku:
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time:
(bootloader) ro.build.fingerprint[0]: motorola/sanders_n/sanders_n:8.1.0
(bootloader) ro.build.fingerprint[1]: /OPS28.65-36-14/63857:user/release
(bootloader) ro.build.fingerprint[2]: -keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.28.271.12.sanders.re
(bootloader) ro.build.version.full[1]: tail.en.US
(bootloader) ro.build.version.qcom: LA.UM.6.6.r1-08600-89xx.0
(bootloader) version-baseband: M8953_52.61.07.98R SANDERS_EMEADSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.71-perf-gfde333e (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x 2015
(bootloader) kernel.version[2]: 0123 (prerelease) (GCC) ) #1 SMP PREEMPT
(bootloader) kernel.version[3]:  Tue Aug 13 15:23:08 CDT 2019
(bootloader) sbl1.git: git=MBM-NG-VC2.12-0-g698fb2f
(bootloader) rpm.git: git=92e5e21-dirty
(bootloader) tz.git: git=d95e83f
(bootloader) devcfg.git: git=d95e83f
(bootloader) keymaster.git: git=d95e83f
(bootloader) cmnlib.git: git=d95e83f
(bootloader) cmnlib64.git: git=d95e83f
(bootloader) prov.git: git=d95e83f
(bootloader) aboot.git: git=MBM-NG-VC2.12-0-g07ff23c
(bootloader) frp-state: protected (77)
(bootloader) ro.carrier: reteu
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
all: listed above
Finished. Total time: 0.008s
Hey, i landed up in similar situation. Did you find a fix?
Thanks