Moto Razr i crash need to save files.

[kangen]

Hi Guys I have a Razr i, it crashed and now will not load passed the moto splash screen, I can send it to my supplier to be fixed but they are going to stock flash it and send it back, its still under warranty, my problem is the phones internal storage has some photos of a recently lost loved one I need to get off it before the y are deleted. is there any way to recover the photos from the phone without voiding the warranty before i send it to be fixed. (They really will just delete all the information they wont even try to recover the files as it will breach data protection) HELP PLEASE!!!!!!!!:crying:

 

[dagoban]

Hi Guys I have a Razr i, it crashed and now will not load passed the moto splash screen, I can send it to my supplier to be fixed but they are going to stock flash it and send it back, its still under warranty, my problem is the phones internal storage has some photos of a recently lost loved one I need to get off it before the y are deleted. is there any way to recover the photos from the phone without voiding the warranty before i send it to be fixed. (They really will just delete all the information they wont even try to recover the files as it will breach data protection) HELP PLEASE!!!!!!!!:crying:

Yes, there is.
1st method:
Download this: http://forum.xda-developers.com/showthread.php?t=2317790 and do adb devices and see if your device pops up. If so, you can download files by adb pull remote folder/file
If adb devices doesn't show anything, try to start your phone in recovery and then try adb devices

2nd method:
put this on your ext. sdcard and run it from recovery: http://forum.xda-developers.com/showthread.php?t=1711293

3rd:
flash stock without erasing data:
dowload your flash firmware, extract and open the .xml file.

look for:

<step operation="erase" partition="cache" />
<step operation="erase" partition="userdata" />

and remove it, this won't remove your userdata then

No guarentees thou if you break anything