I have a Moto X 2013 that, after replacing the battery with a supposedly new, OEM battery, refuses to charge past 3%. This phone is rooted and was rom'd with the Nougat xPerience rom, but I tried flashing it with Nougat Lineage as a troubleshooting test.
I replaced the battery last night without incident, and the phone booted and seemed to behave fine, and the battery had about 30% charge. The only issue I found immediately after replacing the battery was a battery app installed on the phone saying the battery hasn't been charged for -19000 hours, or something a long those lines (I can't remember exactly what it said, as I did not install the app, my friend did who I was fixing the phone for. I just remember it was some outrageously large negative number.). Thought it was weird, and maybe thought it was a software issue, so I booted to TWRP and wiped the cache and dalvik. Rebooted the phone, and the app reset to something along the lines of 500 hours. That is a bit more believable.
I plugged the phone into my laptop to let it charge (as it was the only way I could charge it at the time), my laptop saw the Moto, and the Moto said "Charging..." and "Android Debugging...", and thought it was working. I had to run an errand, and when I returned about an hour later, the phone hadn't moved a drop up or down. My laptop was asleep, so I assumed maybe it just stopped charging when my laptop shut off, and I was exhausted myself so I just let it sit on standby all night.
Morning came, and the Moto is dead. I plug it into the wall charger I was just using to charge my v10 with (brand new cord, made for data transferring and charging that I used once before with the old battery), and head to class, hoping it'll charge. Guess what? It didn't charge. Well, it did a little. It went up from 0% to 3%, and sat there. Annoyed, I unplugged and replugged in the phone. It came up with the white battery charging screen, switched to the Nougat "N", vibrated, then went to a black battery charging thing. Once there, the battery icon went up two squares, the screen flashed, and the phone died and stopped charging, then repeated itself a few more times until it went silent.
I started to think maybe my brand new cord was screwing up, so I grabbed another one I had and plugged it into my desktop. I had read on another thread that sometimes you can force the phone to jumpstart charging by plugging in the phone and holding down power + volume down for upwards of two minutes. I tried this, and it charged enough that I could turn the phone on again, but it wouldn't charge enough to do much more. I left it plugged into my desktop for a few hours, not allowing the desktop to fall asleep, and yet the phone was still not rising above 3 or 4% despite the fact that it says that it is charging. Oh, and the phone was on the whole time if it was plugged in, but the moment I unplugged it (Like the one time it got over 5%), it immediately shuts down.
I know I'll probably just have to buy another new battery for the dumb thing, but I am just curious to see if there is anything I can do to fix this, just because I cannot currently afford to buy another new battery (and my friend, who this phone belongs to, is getting impatient on getting it back.)
Thanks for any help!
I replaced the battery last night without incident, and the phone booted and seemed to behave fine, and the battery had about 30% charge. The only issue I found immediately after replacing the battery was a battery app installed on the phone saying the battery hasn't been charged for -19000 hours, or something a long those lines (I can't remember exactly what it said, as I did not install the app, my friend did who I was fixing the phone for. I just remember it was some outrageously large negative number.). Thought it was weird, and maybe thought it was a software issue, so I booted to TWRP and wiped the cache and dalvik. Rebooted the phone, and the app reset to something along the lines of 500 hours. That is a bit more believable.
I plugged the phone into my laptop to let it charge (as it was the only way I could charge it at the time), my laptop saw the Moto, and the Moto said "Charging..." and "Android Debugging...", and thought it was working. I had to run an errand, and when I returned about an hour later, the phone hadn't moved a drop up or down. My laptop was asleep, so I assumed maybe it just stopped charging when my laptop shut off, and I was exhausted myself so I just let it sit on standby all night.
Morning came, and the Moto is dead. I plug it into the wall charger I was just using to charge my v10 with (brand new cord, made for data transferring and charging that I used once before with the old battery), and head to class, hoping it'll charge. Guess what? It didn't charge. Well, it did a little. It went up from 0% to 3%, and sat there. Annoyed, I unplugged and replugged in the phone. It came up with the white battery charging screen, switched to the Nougat "N", vibrated, then went to a black battery charging thing. Once there, the battery icon went up two squares, the screen flashed, and the phone died and stopped charging, then repeated itself a few more times until it went silent.
I started to think maybe my brand new cord was screwing up, so I grabbed another one I had and plugged it into my desktop. I had read on another thread that sometimes you can force the phone to jumpstart charging by plugging in the phone and holding down power + volume down for upwards of two minutes. I tried this, and it charged enough that I could turn the phone on again, but it wouldn't charge enough to do much more. I left it plugged into my desktop for a few hours, not allowing the desktop to fall asleep, and yet the phone was still not rising above 3 or 4% despite the fact that it says that it is charging. Oh, and the phone was on the whole time if it was plugged in, but the moment I unplugged it (Like the one time it got over 5%), it immediately shuts down.
I know I'll probably just have to buy another new battery for the dumb thing, but I am just curious to see if there is anything I can do to fix this, just because I cannot currently afford to buy another new battery (and my friend, who this phone belongs to, is getting impatient on getting it back.)
Thanks for any help!
