Moto X XT1053 does not format or install new roms

[Routerm4N]

Hi, please have a motorcycle x play XT1053, I'm trying to give a hard reset because my daughter forgot the password to draw, but after the procedure it returns to the ROM that is and does not touch anything. I also tried to update the rom but without success via adb, it returns the same rom with the configurations that are, that is, I can not get back from the factory because I do not have the password nor hard reset because it returns to what is already, somebody can help me ?