Moto Z XT1650-01 wifi and bluetooth Problem

[malkuu]

When I was On android 7.0 every thing was working after updating to 7.1.1 wifi and bluetooth stoped working ...
I searched every where but did not find solution
Now again an OTA update came and after updating problem is still there ..
Anyone who had a luck to solve this issue ..
Please Guide me .

 

[nintai]

Help please

When I was On android 7.0 every thing was working after updating to 7.1.1 wifi and bluetooth stoped working ...
I searched every where but did not find solution
Now again an OTA update came and after updating problem is still there ..
Anyone who had a luck to solve this issue ..
Please Guide me .

I have the same problem

i found, in the app "device help" especifictly in hardware tests when the wifi connect and show connected but without internet, in this part of test show MAC 02:00:00:00:00

 

[malkuu]

I have the same problem

i found, in the app "device help" especifictly in hardware tests when the wifi connect and show connected but without internet, in this part of test show MAC 02:00:00:00:00

Many of us has this problem but no one had luck to solve this problem ?

 

[nintai]

Reply

Many of us has this problem but no one had luck to solve this problem

My model is XT1650-03 in phone status, i had build number NPLS26.118-20-5-3 Android Version 7. 1. 1 with this my wifi no works but my Bluetooth works

so i re install with previous build number NPLS26.118-20-5 same Android Version 7. 1. 1 and for few days the wifi works but not bluetooth until the day by OTA update to build number NPLS26.118-20-5-3 and few days after suddenly the wifi no works but my Bluetooth works.

i will try re install with build number NPLS26.118-20-5 and check if works, after that i update in the post. :fingers-crossed:

i can`t put links to the screenshots :crying:
(To prevent spam on the XDA forums, ALL new users prevented from posting outside links in their messages. After approximately 10 posts, you will be able to post outside links. Thank you for understanding! )

 

[jupitors]

the same problem

i have the same problem in my moto z xt1065-05 , wlan MAC is 02:00:00:00:00,bluetooth is working.

 

[t_assal]

i have the same problem in my moto z xt1065-03 bluetooth not work after n 7.1.1 but wifi work fine how can i fix this ?

 

[Drx86]

You need a motherboard replacement.
If your phone is still covered by warranty, you can send it to a Motorola repair center to have it fixed (and wait 2 or 3 months).

 

[malkuu]

You need a motherboard replacement.
If your phone is still covered by warranty, you can send it to a Motorola repair center to have it fixed (and wait 2 or 3 months).

I am fed up with this phone ?
And my phone is not under warranty ?

 

[malkuu]

My model is XT1650-03 in phone status, i had build number NPLS26.118-20-5-3 Android Version 7. 1. 1 with this my wifi no works but my Bluetooth works

so i re install with previous build number NPLS26.118-20-5 same Android Version 7. 1. 1 and for few days the wifi works but not bluetooth until the day by OTA update to build number NPLS26.118-20-5-3 and few days after suddenly the wifi no works but my Bluetooth works.

i will try re install with build number NPLS26.118-20-5 and check if works, after that i update in the post. :fingers-crossed:

i can`t put links to the screenshots :crying:
(To prevent spam on the XDA forums, ALL new users prevented from posting outside links in their messages. After approximately 10 posts, you will be able to post outside links. Thank you for understanding! )

I have tried flashing modem also but it did'nt work
Have tried many things but no luck till now

 

[Drx86]

I am fed up with this phone
And my phone is not under warranty ?

Then there is no solution.
Mine is still under warranty, I sent it to Motorola two months ago, and they have NOT fixed it yet.
I will NEVER buy another Moto again.

 

[chegemli]

I had this problem with wifi (mac 02:00...) and it came out to be a 100% software problem. I got it as a result of unsuccessful BL unlock, twrp, then root... Finally I decided to get back to locked BL and stock ROM. And "voila!" my wifi is back and is fully functional...

 

[nintai]

Very Well

I had this problem with wifi (mac 02:00...) and it came out to be a 100% software problem. I got it as a result of unsuccessful BL unlock, twrp, then root... Finally I decided to get back to locked BL and stock ROM. And "voila!" my wifi is back and is fully functional...

Congrants :good:

That is a great new for all of us (if the cause is the same of course).

now the big question, how did you do it?. You could be a little more specific please.

1. what stock frimware you used?

I try whit this (XT1650-03_GRIFFIN_RETAIL_7.1.1_NPLS26.118-20-5-3_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip) this because the build number of my moto z in this moment is NPLS26.118-20-5-3 but i dont sure.

The Frimware i got it from this web https: //mirrors.lolinet.com/ firmware/moto/griffin/official/RETUS/

2. You previous version ROM ( 7.1.1. ) of android corresponse to the new version stock (7.1.1.) you used to flash or are diferents ??.

3. The Build Number Version was equals?

Thanks for your time!!

 

[malkuu]

i got it fixed when i formatted my cell from recovery now wifi is working but bluetooth is not so definitely its not the hardware issue its only related to software

 

[LitD]

I have a similar problem with wifi (and hotspot) in my Moto Z. Wifi MAC is 02:00:00:00:00:00.
The battery is also drained really quick - it lasts only 1 day.
The problem occurred a few days ago without any good reason - I did not update nor install anything lately. I tried wiping cache - no success.
edit:
MAC has returned to normal, bluetooth is working.
Wifi still does not find any networks.
My battery mod does not charge the phone - I have no idea why

 

[malkuu]

I have a similar problem with wifi (and hotspot) in my Moto Z. Wifi MAC is 02:00:00:00:00:00.
The battery is also drained really quick - it lasts only 1 day.
The problem occurred a few days ago without any good reason - I did not update nor install anything lately. I tried wiping cache - no success.
edit:
MAC has returned to normal, bluetooth is working.
Wifi still does not find any networks.
My battery mod does not charge the phone - I have no idea why

How did you got it back ? Explain something

 

[LitD]

I did not get it back - wifi still does not work, only MAC returned to normal.
I did not do anything special - just discharged and recharged the phone a few times.
Yesterday I reflashed the kernel (latest TurboZ), wiped cache and power drainage has returned to normal, but MAC is again 02:00:00:00:00:00. No idea why.