Moto Z XT1650-05 Do not charge or sim signal.

[Blk2017]

Hello friends, I come to report here a problem I'm having with my device.
It is not charging my battery, I thought it was a problem in the battery itself, I made the replacement for an original, but the problem was not solved. the device uses all the battery power, it stays at 0% and it does not charge, besides, it recognizes my SIM card, but there is no signal from the operator to make calls or use the 4G network, I did a lot of research I saw that it was a problem related to Software, regarding the CQA test, I saw several tutorials, where none succeeded, lastly, I would like to install a custom rom to see if the problem would be solved, but I went to do the bootloader unlock process, but when Fastboot displays the code and I enter the site of the motorola, it returns me with an error that I can not unlock the bootloader of my cell phone, and I need to unlock to be able to customize the android.

follows a video showing what is happening with my device.
https://www.youtube.com/watch?v=17roum_XlzQ

sorry if my text contains errors, I'm from Brazil and I used the translator to write
Thank you if anyone can help me because I have the device stopped because of this.
Thank you!

 

[vNo]

Hi, had the same issue. What helped me was connecting
power cable, going to bootloader, from there navigate to recovery. When it boots to recovery, regardless if there is any, leave it for some time. After about 5-10 minutes try rebooting, and it might picked up some charge, then it should charge as normally but very slowly, cellular connection also appeared.
Last time when my phone went to 0% and after going through this procedure my phone was at 17% after charging in recovery mode but didn't charge in normal mode after reboot. I also needed to toggle some setting regarding CQA in bootloader menu. Then everything went back to normal.

 

[Blk2017]

I will do this procedure to see if it solves my problem, remembering that my battery is in 0% and with it connected in the device it is only displaying the lightning, informing that the battery is without load.
what settings did you make regarding the CQA?

 

[Blk2017]

Hi, had the same issue. What helped me was connecting
power cable, going to bootloader, from there navigate to recovery. When it boots to recovery, regardless if there is any, leave it for some time. After about 5-10 minutes try rebooting, and it might picked up some charge, then it should charge as normally but very slowly, cellular connection also appeared.
Last time when my phone went to 0% and after going through this procedure my phone was at 17% after charging in recovery mode but didn't charge in normal mode after reboot. I also needed to toggle some setting regarding CQA in bootloader menu. Then everything went back to normal.

My device does not hold 5 seconds on bootloader because my battery is at 0% I believe the power supplied by the cable in the charger is not enough to keep it powered on. and now?

 

[vNo]

Original charger is definitely more than enough to keep phone on in bootloader mode. Try to make sure that usb C connection is dust and grease free.
Regarding CQA mode setting I can't remember exactly, but that is second thing.
Maybe even 5 seconds in bootloader should be just fine to navigate to recovery.
I wish you good luck, i was almost desperate when it firstly happened to me.

 

[sid3589]

i had the same problem. after lot of trial and error i found a solution.
connect to power source (wall adaptor/modo battery mod.) get into bootloader menu and wait for 5 mins pressing vol up or down frequently.
then select reboot to recovery. on red triangle screen holding power button press and release volume up button one time. you will get into android stock recovery
select option wipe cache partition. and select yes when asked.
keep charging the device upto half hour in recovery mode and then select option reboot to bootloader.
after bootloader menu appears scroll down to BPTools and select it.
Your Phone will reboot and you will get Network and Your Phone will also charge normally.
Warning: Do not let your phone discharge to 0% or you might have to perform all above steps again.

 

[arturgig]

This method worked for me as well. I recently replaced the battery on my Moto z force droid but couldn't get it to charge and signal was gone, after trying several things the Bp tools worked great, thanks dude.