Multi-user/password locked - HELP.

[Bigjohn_S]

OK. I searched and found one thread from 2015 about a note 10.1 2014 SM600 being locked with a pin....
unfortunately it's stale and not answered. I hope the guy got his answer somehow.

My daughters ex connected to his Gmail and set a password on her account. I can see her account, and guest, in the top right of the screen.
As I said, he's her EX.... and now she's not been able to access the tablet for a while now.

Is there a way to clear the account password with ODIN or something? Thanks in advance for your help.

John

 

[Bigjohn_S]

Guessing nobody has any ideas then?
SO what's the best way to reset it and wipe it? ODIN the firmware back over?? Guidance appreciated.

thanks.

OK. I searched and found one thread from 2015 about a note 10.1 2014 SM600 being locked with a pin....
unfortunately it's stale and not answered. I hope the guy got his answer somehow.

My daughters ex connected to his Gmail and set a password on her account. I can see her account, and guest, in the top right of the screen.
As I said, he's her EX.... and now she's not been able to access the tablet for a while now.

Is there a way to clear the account password with ODIN or something? Thanks in advance for your help.

John

 

[carefully]

Guessing nobody has any ideas then?
SO what's the best way to reset it and wipe it? ODIN the firmware back over?? Guidance appreciated.
thanks.

You can try to factory reset by recovery (all data will be lost).
The thread from 2014 you talked, has a poster saying that his device asked for pin even after stock rom flash. If that is the case then I don't know how it is bypassed.