My account assumes another language at Play Store after buy Nexus 4

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asm19

Senior Member
May 6, 2012
65
16
I've been working in Germany for a while there I decided to buy a Nexus 4 through the Play Store.
However I came to Portugal, and now on my Play Store continues to show me the categories "Movies" and "Books" with content in German language when not even available here in Portugal.
I already removed my address German Google account and returned to pre-define the abode Portuguese.
I'm sure this is some definition to my account, because I started the session with another Android and appears in Portuguese and all without the categories "Movies" and "Books."
I think my Google account continues to be taken as if it were still in Germany.
Does anyone know how I can resolve this situation?

I leave also two prints of the situation, the same happens on my computer's browser.

Thanks
 

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Last edited:

SpookyTunes

Senior Member
Aug 12, 2009
330
101
New York City
I've been working in Germany for a while there I decided to buy a Nexus 4 through the Play Store.
However I came to Portugal, and now on my Play Store continues to show me the categories "Movies" and "Books" with content in German language when not even available here in Portugal.
I already removed my address German Google account and returned to pre-define the abode Portuguese.
I'm sure this is some definition to my account, because I started the session with another Android and appears in Portuguese and all without the categories "Movies" and "Books."
I think my Google account continues to be taken as if it were still in Germany.
Does anyone know how I can resolve this situation?

I leave also two prints of the situation, the same happens on my computer's browser.

Thanks

You can change some things at:

Primary Language: https://www.google.com/settings/account
Credit Cards https://wallet.google.com/manage/#paymentMethods
Home Address: https://wallet.google.com/manage/#settings
Latitude Home & Work: https://maps.google.com/locationhistory/b/0/dashboard

Also check which Country SIM card you currently have, and what Country IP addess you used to created your Gmail account.
Android Market tends to use current SIM card for Country Location.
 

asm19

Senior Member
May 6, 2012
65
16
You can change some things at:

Primary Language: https://www.google.com/settings/account
Credit Cards https://wallet.google.com/manage/#paymentMethods
Home Address: https://wallet.google.com/manage/#settings
Latitude Home & Work: https://maps.google.com/locationhistory/b/0/dashboard

Also check which Country SIM card you currently have, and what Country IP addess you used to created your Gmail account.
Android Market tends to use current SIM card for Country Location.



Primary Language: have in Portuguese, second in english
Credit Cards: Add one Portuguese, when I came to Portugal
Home Address: have in Portuguese
Latitude Home & Work: he had no active service, have enabled now


My country SIM card is Portuguese. IP used in google account which will be also one of Portugal, I'm not using a proxy/VPN foreign.
Already cleared the browser cookies, and the cache of Play Store. I do not know what could be...
 

dzumagos

Senior Member
Dec 3, 2010
384
88
some guys from my country (Poland) had exactly the same problem.

as stated 2 posts above, you have to change all your settings back to portugese everywhere in google services, and that also includes google wallet !!

and after that im pretty sure you have to re-login to your google account on the nexus 4 which is basically doing a factory wipe/reset!

also keep in mind that i do recall some guys from polish forums claiming that even after that did all that, the problem didint fix.

i think they ended up calling google for help, after all it is not illegal to buy this phone the way you did
 

asm19

Senior Member
May 6, 2012
65
16
some guys from my country (Poland) had exactly the same problem.

as stated 2 posts above, you have to change all your settings back to portugese everywhere in google services, and that also includes google wallet !!

and after that im pretty sure you have to re-login to your google account on the nexus 4 which is basically doing a factory wipe/reset!

also keep in mind that i do recall some guys from polish forums claiming that even after that did all that, the problem didint fix.

i think they ended up calling google for help, after all it is not illegal to buy this phone the way you did


I've done all this but still could not solve the problem...