I tryed everything you guys suggested, still overheating, and draining battery as hell. Let's wait for samsung to help us in the next updates
Hello everyone. Read some comments here and wanted to share my experience. I currently reside in Brazil. Pretty warm here right now. About 30 degrees Celsius. I've been using my S21 Ultra for three weeks now. I do have a Note 10 Plus and iPhone 11 as well. Even a Nokia 808. Well, long story short: the phone heats up the moment I launch the camera app. Shut down the camera app twice app on me while taking pictures outside in the park. When shooting a video in full hd 60 FPS heats up and shuts down the app after 15 min. In 4k mode 60fps same thing. But when shooting in full hd auto FPS can shoot for more than 40 min with temperature reaching 43 degrees. When doing the same with other devices: iPhone 11 reached 40 degrees after 50 min and note 10 Plus 43 degrees. My wife's S20 reached 50 degrees after 20 min in 4k but didn't shut down. Continued to work through 54 degrees. I did factory reset via settings 4 times and once through recovery mode. Nothing helped. My question is: is this a software issue or a hardware one? Because if it's the latter I'd rather try to return it now or sell at a loss. My primary reason for buying this was because of cameras and spen support. But this heating up issue makes the usage really uncomfortable. Would love to hear some thoughts on what I should do.
I do have note 10 Plus as well. Even did comparison with Ultra and an iPhone 11 that I have. Note 10 never surpassed 45 degrees even when recording for 1 hour.
Trust me the 10+ can be burning up just idling. It's fixable but not just a one or two toggle fits all fixI do have note 10 Plus as well. Even did comparison with Ultra and an iPhone 11 that I have. Note 10 never surpassed 45 degrees even when recording for 1 hour.
Honestly, never had an issue with overheating on Note. Mine is Exynos version as well. Talked to Samsung today. They wanted to open up the phone to see what was wrong with it. Didn't like the idea.
During a production run Samsung will substitute smaller chipsets and components as needed. Sometimes the update firmware flashes aren't compatible with the substitute chipsets/component values. Samsung literally doesn't know which chipsets are in these phones without physically examining them. Brilliant.Honestly, never had an issue with overheating on Note. Mine is Exynos version as well. Talked to Samsung today. They wanted to open up the phone to see what was wrong with it. Didn't like the idea.
The latest AUC8 update that was released today apparently fixes the heating camera issues. Someone on Reddit confirmed it after testing 4K video for 10min. The update is around 1.1GB in size. I got today in the UK.
Yes i noticed this too. Did a video call for full 40+ minutes and no heating at all. Good signs
Yeah.. The left bezel area used to get really warm and the screen top left area too. Also, felt like i faced lesser battery drain compared to before. Not sure, need to test moreSounds good. 40 minutes is quite long. Did you get heating before this Update?
Yeah.. The left bezel area used to get really warm and the screen top left area too. Also, felt like i faced lesser battery drain compared to before. Not sure, need to test more
The latest AUC8 update that was released today apparently fixes the heating camera issues. Someone on Reddit confirmed it after testing 4K video for 10min. The update is around 1.1GB in size. I got today in the UK.
Thanks. He says he recorded 4K 120 fps.... There is no 4K120fps recording...
In Brazil the update hasn't been released. I managed to sell mine and got Z Fold2. Very different experience.The latest AUC8 update that was released today apparently fixes the heating camera issues
When you use the camera on your phone, the phone isn't "idle" anymore...