My Prime is not working well

[GiulioPasini]

Hi, i'm Brazilian and I bought my Prime on Best Buy on January. I use it on my school as my book but in April it started making me sad, first, its rear camera stopped working, then, virtually all the apps don't run well and when the wifi is switched on, all apps have an estrange graphic error (including my book, we open it on Adobe Content Viewer). I was thinking the mailed it to the warranty, but I don´t know if Asus would accept it and give me another Prime. It's totally original, stock ICS wthout root, and always had been on its case. Could anyone help me?

 

[wish34]

Hi, i'm Brazilian and I bought my Prime on Best Buy on January. I use it on my school as my book but in April it started making me sad, first, its rear camera stopped working, then, virtually all the apps don't run well and when the wifi is switched on, all apps have an estrange graphic error (including my book, we open it on Adobe Content Viewer). I was thinking the mailed it to the warranty, but I don´t know if Asus would accept it and give me another Prime. It's totally original, stock ICS wthout root, and always had been on its case. Could anyone help me?

are those problems that you are having since the last firmware update? because since then i have had similar problems with adobe content viewer and apps and games not running lag in the browser... my camera still works though. sounds like you will need to return it for the camera issue.

im hoping that the next update will fix the other problems because my tablet was great till the last update, thats when it became disappointing

 

[GiulioPasini]

are those problems that you are having since the last firmware update? because since then i have had similar problems with adobe content viewer and apps and games not running lag in the browser... my camera still works though. sounds like you will need to return it for the camera issue.

im hoping that the next update will fix the other problems because my tablet was great till the last update, thats when it became disappointing

Actually, I have those problems since May, I think we got 2 or 3 updates after these. Yes, I need to send it to the warranty (USA), but I can't stay without it untill December and my biggest scary is that I maybe won´t have the warranty until it gets there

 

[point_pt]

Actually, I have those problems since May, I think we got 2 or 3 updates after these. Yes, I need to send it to the warranty (USA), but I can't stay without it untill December and my biggest scary is that I maybe won´t have the warranty until it gets there

Asus has worldwide warranty. You should be able to activate the warranty on your local Asus support. (If exists...)

 

[GiulioPasini]

The error on the games android games and of the camera

Sent from my Transformer Prime TF201 using xda app-developers app

 

[GiulioPasini]

Asus has worldwide warranty. You should be able to activate the warranty on your local Asus support. (If exists...)

The Asus warranty should be internacional (like Apple's one) but, we I called them, surprise, not here

 

[GiulioPasini]

Asus will sell the Prime here, in December... i'll wait to see if they can do something with mine