Question my realme gt 5g in use got restarted.

[daodaohoa]

my realme gt 5g in use got restarted. When playing games or using 3rd party applications, it does not. but when using system applications such as sms, settings, or leaving the home screen for a while, it will be restarted. please help me

 

[0kti]

Make Factory Settings from settings.

 

[daodaohoa]

Make Factory Settings from settings.

I tried and still the same ((

 

[0kti]

What firmware version do you have?