I got Tab S5e a month ago. It was a 128 GB/6 GB version. Okay, since the day I picked it up, it works great and functions very well but it restarts randomly like twice a day.
What can I do to prevent this?
What can I do to prevent this?
My S5e has been restarted randomly in every 6-8 hours, what to do to fix it?
- Thread starter kokoroanime
- Start date
Clear system cache and try a hard reboot.
Try in safe mode to rule out a 3rd party app.
Any recently installed or uninstalled apps or updates?
Try in safe mode to rule out a 3rd party app.
Any recently installed or uninstalled apps or updates?
I only have Telegram, Twitter, Keep Notes, Groove Coaster, Mario Kart, Mana, and Discord installed.
Still on UI 3.1 and Android 11.
I never allow any social media apps to be installed... they are malware by their very nature.
Check for memory leaks. That could cause that type of behavior.
I've installed Telegram, Discord, and Twitter on my Tab A 9.7 and I never had the problem.
I want to know how to Clear system cache and try a hard reboot on S5e and how to check for memory leak?
Google for the button combination.
Clear system cache is found on the boot menu.
A hard reset is sometimes called a soft reset and stimulates pulling the battery. On many Androids it's done by holding the power button down for 20-30 seconds until it reboots.
I've never seen a memory leak on an Android and once on an Apple app. More common on Window machines. The ram usage will kept creeping up until it runs out of ram and reboots.
The app causing it will show it in its memory usage in Developer options. Pretty easy to spot.
A poorly coded 3rd party app is usually the cause.
I already did clear system cache which was successful and I gave it a day to see if it worked out but it didn't. It's still rebooting random every 6 hours especially when I'm not on it.
Does it happen in safe mode?
If so either the firmware is corrupted or it's a hardware failure. How old is the battery, it's current capacity? Did you check for a memory leak?
I haven't set it on Safe mode.
How old is the battery? I got it off Amazon one month ago. The battery is just good and the battery life lasted so good and it never drains. I never used the tablet while it's charging.
You really want to go through Samsung warranty?
Better get while the getting's good. Run through the Amazon
Oh yes, my S5e would stay up to about 11 hours until it restarted itself randomly.You really want to go through Samsung warranty?
Better get while the getting's good. Run through the Amazon
So I've switched it to the safe mode to see if it happened in Safe Mode or not but unfortunately, that tablet was up for 5 hours during Safe mode until it restarted itself again.
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